
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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My mother was in the market for a new Chevrolet Equinox/Trailblazer. After visiting this dealer on Saturday 5/14 to discuss a deal on an Equinox they had in transit, we got up and left after receiv Equinox/Trailblazer. After visiting this dealer on Saturday 5/14 to discuss a deal on an Equinox they had in transit, we got up and left after receiving a trade in value $6,300 below market value. We drove straight to Ben Davis Chevrolet and not only got the vehicle she really wanted, she got KBB value for her trade. City Chevrolet charges market adjustments on most of their inventory also... stay away from this place! More
I had a terrible experience at this dealership when buying out the lease on my Ford vehicle. Ford Credit was also unhelpful and downright rude. Finally, with the help of a Sales Manager from another de buying out the lease on my Ford vehicle. Ford Credit was also unhelpful and downright rude. Finally, with the help of a Sales Manager from another dealership (NOT Ford) “teaching” the sales manager here how to do his job, I was able to complete the transaction. I will NEVER do business with this dealership or FORD again. More
Jacob was amazing. Loved my maverick purchase! Great process to go through, bit lengthy but worth it! Loved my maverick purchase! Great process to go through, bit lengthy but worth it! More
Worked with Ale and Alex in buying our new truck. Ale was great and kept us informed during the entire process. We were 3 hours away and before and after the purchase checked in us. Ale was great and kept us informed during the entire process. We were 3 hours away and before and after the purchase checked in us. More
After putting down $2500 security deposit for a pick up truck, which done over the phone and the words "non-refundable" were never mentioned, after an agreement could not be obtained after reviewing paper truck, which done over the phone and the words "non-refundable" were never mentioned, after an agreement could not be obtained after reviewing paper work and contract, the dealership refused to give me my money back after they told me that if I wasn't ready they would refund me. The contract had errors and discrepancies all over it , used the wrong sources of income after I told them to correct it, charged me for tires on a truck I do not own, and after I told them I didn't want to the truck with all these errors and bad information, they put the truck back on the lot a few days later and lowered the price $4000 of the price I was originally quoted. They proceeded to call me a child and a baby due to the fact I didn't want to go through paper work that was wrong. So insulting me and lying to me about the price and then lowering it even more that my $2500, that clearly tells you there is something wrong with this company. I had to report them to the BBB, Secretary of State Dealership Division, The Ford Motor Company and my credit card company. Stay away from this dealership they are full of thief's, scam artists, liars and swindlers. More
Working with Ty to find my next vehicle was great! He was extremely attentive to my needs and made sure that I was taken care of every step of the way. Will definitely be returning to him for any more He was extremely attentive to my needs and made sure that I was taken care of every step of the way. Will definitely be returning to him for any more vehicle needs! More
Aly exceeded all of my expectations! She didn’t stop helping me until I found the car I loved. She was so sweet and very patient with me through the process. I would highly recommend her She didn’t stop helping me until I found the car I loved. She was so sweet and very patient with me through the process. I would highly recommend her to anyone! More