City Automall Ford

Very helpful and courteous anser3d all of my questions and very responsive will definitely be doing busniss with them again and very responsive will definitely be doing busniss with them again More

I’ve been putting off submitting this review, but it keeps coming back to lack of being thorough on the tech side for the repair. They basically threw every part at it until it was fixed. Being an in be keeps coming back to lack of being thorough on the tech side for the repair. They basically threw every part at it until it was fixed. Being an in between year on the heater system threw them for a loop, but components still weren’t checked, lines weren’t followed to see what actual components were in the care and the cleanliness was lacking on the back end when cleaning up coolant after multiple components were replaced. As a tech myself for 10+ years, cleaning up a coolant mess is crucial, difficult yes, but crucial. The engine had puddles of coolant all over it and not just in “hard to reach” places. I soaked up quite a bit right on top with my shop rags. They were very respectful on the phone, just don’t seem seasoned or heavily experienced. They were always doing anything they could, but had our vehicle for about 3 weeks and had another part that was on back order that they were going to replace that would have been every part replaced. They couldn’t get the part…. I found it available next day from a dealership in Michigan. Seem like nice people that got caught in a weird spot and didn’t know what to do or how to do it. More

Janelle was really helpful and nice , she made my process quick and easy no issues at all it was nice to go through this process with her quick and easy no issues at all it was nice to go through this process with her More

During serviceing myvehicle it wasup as described. She did everything that was done as said, very well.Taken care of and every and all the complaints was taking care of l.Very good job city ford She did everything that was done as said, very well.Taken care of and every and all the complaints was taking care of l.Very good job city ford More

A local dealership with a real "home town" feel about it, and yet very contemporary as well. and yet very contemporary as well. More

Ty and the rest of the team made buying a car so easy. No sales pressure. Ty was very knowledgeable about the car I wanted and gave great information. I will definitely go to them again the next time a fa No sales pressure. Ty was very knowledgeable about the car I wanted and gave great information. I will definitely go to them again the next time a family member needs a vehicle. More

Everyone super friendly and I was very happy with the car I got and the price. Would reccomend. The person that helped me, I think his name was Will Zeller was great! I got and the price. Would reccomend. The person that helped me, I think his name was Will Zeller was great! More

Was very easy to deal with. They called and followed through with the whole transaction. If I was in the market in Indiana I would make sure to contact Zach and Travis. Sinc They called and followed through with the whole transaction. If I was in the market in Indiana I would make sure to contact Zach and Travis. Sincerely, Don York. More

Very fast and efficient. ... polite and courteous great customer service .very clean waiting area . delicious popcorn and soda ... polite and courteous great customer service .very clean waiting area . delicious popcorn and soda More

Another good experience at City Ford. Garett was wonderful. Was very good at explaining what needed done to our vehicle. Kept me updated through our service process. Garett was wonderful. Was very good at explaining what needed done to our vehicle. Kept me updated through our service process. More