
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,944 reviews
City Ford staff was very helpful and contacted me within minutes of my placing an interest online for a Ford Maverick on their lot. They verified that the truck I was looking at online was indeed on their minutes of my placing an interest online for a Ford Maverick on their lot. They verified that the truck I was looking at online was indeed on their lot and available for me to test drive. No high pressure selling was very much appreciated. More
Took my 2024 Mustang Mach E in for a firmware update. Received very quick service. Very happy. Received very quick service. Very happy. More

Brook made the process so easy! He’s so friendly and I didn’t feel pressured or rushed to make a decision. Welcome back to Whitley County! He’s so friendly and I didn’t feel pressured or rushed to make a decision. Welcome back to Whitley County! More
Cole (our sales rep) was very friendly and not pushy, even though he was busy. The problem is that we were informed that the car qualified for the EV tax credit and did all of our financial planning with even though he was busy. The problem is that we were informed that the car qualified for the EV tax credit and did all of our financial planning with that in mind. However, after agreeing to to the purchase price, we were informed it didn't qualify. So instead of thinking we were going to negotiate down a bit from the purchase price, we ended up buying for a few thousand MORE than we'd anticipated. I don't feel like the dealer did a great job making that right. More

Great experience! Everything from the test drive to the offer negotiation to the financing! I would go back in a second. Very nice people to work with. Everything from the test drive to the offer negotiation to the financing! I would go back in a second. Very nice people to work with. More

Brook was a great salesman to work with! He was very knowledgeable and answered all the questions we had. We never once felt pressured or uncertain about our decision to talk with him! I’ll He was very knowledgeable and answered all the questions we had. We never once felt pressured or uncertain about our decision to talk with him! I’ll definitely recommend him to any friend of family looking to buy! Thanks Brook for all of your help!! More
Fantastic dealership experience. Everything was very professional and they were diligent about getting me the best deal possible. Everything was very professional and they were diligent about getting me the best deal possible. More
Rob was very helpful in my purchase of new tires. He was thorough and patient. He was thorough and patient. More