City Automall Ford - Service Center

They sold me a xxx nothing but electrical issues I’ve barely had the car 2 months and it’s been in there service more than I’ve had it and surprise surprise I have to go back again after only having it b barely had the car 2 months and it’s been in there service more than I’ve had it and surprise surprise I have to go back again after only having it back a week because now my window is stuck down and won’t roll up More

I love City Ford. They are fast, efficient, and friendly. They explain things well and answer any questions you may have. They are fast, efficient, and friendly. They explain things well and answer any questions you may have. More

The team at City goes above and beyond for me every time! Great Company to deal with! Lee and Doreen are Rock Stars! Great Company to deal with! Lee and Doreen are Rock Stars! More

Service was quick and professional. There was a couple extra things I needed checked and they worked them right in There was a couple extra things I needed checked and they worked them right in More

Always fast and friendly service. Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . More

Had a basic service on my Mustang, overall inspection reported that my rear brakes were at about half life. They couldn't inspect some suspension concerns that Saturday so I decided to go with another sh reported that my rear brakes were at about half life. They couldn't inspect some suspension concerns that Saturday so I decided to go with another shop that i could get in soon after. And my rear brake pads were gone, was lucky that i didn't damage the caliper. Likely wont be back More

They are always very helpful and get my car repaired in a timely manner. Keep up the great work. timely manner. Keep up the great work. More

A little more detail about actual valve test results on the work order would be helpful. Service rep did not seem familiar with recall I was bringing bronco in for (not a confidence builder for me..) the work order would be helpful. Service rep did not seem familiar with recall I was bringing bronco in for (not a confidence builder for me..) More

I had great service all the way around from all of the employees and everyone was so nice. employees and everyone was so nice. More

They diagnosed a leak for me in my A/C system, it was a slow leak and I could get the A/C to work intermittently. Offered two potential options to fix, I chose the more affordable option to try to repair d slow leak and I could get the A/C to work intermittently. Offered two potential options to fix, I chose the more affordable option to try to repair due to not wanting to spend a large sum to fix this while trying to make other large purchases. While attempting to fix it, they broke one of the fittings, which I admit, looks corroded and appears to be an honest mistake. Once this happened, the only other repair option presented was the expensive one, which I had previously declined. What disappointed me most is that when I got there to pick up my vehicle (that now has no A/C), they tried to charge me for parts that they did not use, and a diagnostic fee. I had to ask about the part fee, otherwise they would have charged me for that. I would think that maybe the diagnostic fee would have been taken off too, since I am now in a worse state, but no dice. More