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City Automall Ford - Service Center

Columbia City, IN

4.7
250 Reviews

250 Reviews of City Automall Ford - Service Center

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April 05, 2024

The service was fast and good environment to wait during the job. Thank you people to be one of the best area of services More

by JOSE.A.PAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

City Automall Ford responded

Jose, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 05, 2024

Great job, appreciate all the help with my vehicle. Look forward to coming back. When I need something. More

by COVHOMEIMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

City Automall Ford responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2024

They were very patient with us during our search. We never felt rushed or like we were a bother. They gave us the time we needed to decide what was best for us. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

City Automall Ford responded

Jessica, we're happy you found our staff to be so supportive during your experience here at City Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2024

Very professional service , Rob in service,Jordan the mechanic, where very knowledgeable about the warranty and mechanical aspects. Will definitely be back and will refer people from Fort Wayne to go to More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan mechanic,
Apr 06, 2024 -

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2024

I’ve been to the dealership for a couple reasons for the last couple months and you should list the reason for the visit so people know what service you are asking about. Me personally have had great servic More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2024

Great customer service! They were able to accommodate me with a loaner vehicle since mine was in the shop a few days. Definitely will be a returning customer. More

by lauralee44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 30, 2024

Rob was able to move my appointment day/time to an earlier day/time. His courtesy and professionalism was outstanding. More

by mpmret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

March 26, 2024

Tyler was great to work with as always. He is always friendly and professional. City Ford has continued to meet my service needs. More

by 22STX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, City Chevrolet

March 19, 2024

It was fast easy the people are amazing and where very help full when I was there More

by doslima30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Jatala
Mar 21, 2024 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

March 18, 2024

The service department does a fine job. They were quick and reliable with all services. More

by selsten72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

City Automall Ford responded

We are glad we could help! Thanks for taking the time to leave a review.

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