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City Automall Ford - Service Center

Columbia City, IN

4.7
362 Reviews
Call Service Center (260) 244-5111

362 Reviews of City Automall Ford - Service Center

Sort by
July 08, 2023

very helpful. curtious and mu Explorer was washed when I picked it up. word word More

by DEE.BEAR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

City Automall Ford responded

Dee, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 07, 2023

Great and quick service! It was nice to get an appointment the day before and they were very accommodating when I came a little earlier than my scheduled appointment. More

by MELISSA.HARBER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

July 07, 2023

Great service. Picked up the car and car was done the timely manner. I would definitely service here again. More

by ryangonzalesmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2023

Very friendly and in and out within 45 minutes. Didn’t try and find every issue wrong. Just did my scheduled oil change and changed a bulb. More

by JSBECHTOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorene not listed and I don’t have her last name
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Jul 05, 2023 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 29, 2023

Very knowledgeable techs. Service department communicated great. They understood my extenuating circumstances and provided prompt information. More

by HOOAHEXTREME
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2023

The service department were awesome. Came in for a routine service call and they were very efficient. More

by kkmattax
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Johnson
Report | Print
Jul 02, 2023 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

June 26, 2023

Ty was very professional! Not pushy with the sale. Worked very well with me. I would be honored to do business with him again. More

by Wardsheatingandcooling
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ty Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder, Nichole Rider
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Jul 02, 2023 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

June 26, 2023

The service departments keep's me informed on parts that are ordered and schedule the repair to fit my needs. More

by slleedy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2023 -

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2023

They took very good care of my vehicle and had my bumper replaced in a day. I highly recommend. More

by HEATHER11516
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder
Report | Print
Jul 01, 2023 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

June 23, 2023

Easy scheduling and vehicle was done when they promised it would be done. City Ford is great! More

by STEVEN.WEBER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

City Automall Ford responded

Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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