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City Automall Ford - Service Center
Columbia City, IN
351 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
351 Reviews of City Automall Ford - Service Center
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May 25, 2023
I was pleased with all aspects of my service encounter. Rob got me schedule quickly and discussed the possible issues. Tyler and other service staff were courteous and were quick to assist during vehicle Rob got me schedule quickly and discussed the possible issues. Tyler and other service staff were courteous and were quick to assist during vehicle drop off. The vehicle was repaired properly, on time and the cost was less than the pre-service estimate. Payment and pickup were quite easy as well. More
by PHILJO
Verified Customer
May 23, 2023
Excellent service. Very easy to use online appointment scheduling. Got me in and out very quickly Very easy to use online appointment scheduling. Got me in and out very quickly More
by rookusj
Employees Worked With
May 21, 2023
I brought my 2023 Ford Mustang GT in for its first oil change. City Ford provided me fast a courteous service. change. City Ford provided me fast a courteous service. More
by jeremypohler
Employees Worked With
May 17, 2023
I would never take my Vehicle any other place then City Ford because I trust that they will keep my Vehicle in good shape when it needs a Service. Ford because I trust that they will keep my Vehicle in good shape when it needs a Service. More
by TIMHART1958
May 16, 2023
Everything went very well in this and i will probably be back in the future !! back in the future !! More
by lhill4
Employees Worked With
May 16, 2023
Clean,organized,friendly, need more Grand Cherokee Jeeps , Awesome coupons.most places do not offer those. Staff very helpful , Awesome coupons.most places do not offer those. Staff very helpful More
by judydpatrick
Employees Worked With
May 16, 2023
He is very knowledgeable about any service that may be needed for your vehicle. He explains everything that was done. He explains everything about the bill . needed for your vehicle. He explains everything that was done. He explains everything about the bill . More
by BELLINGERM53
Employees Worked With
May 15, 2023
Justin and his team have always taken good care of us. Great communication, friendliness, and good value for services performed. City Ford is a top notch dealership. Great communication, friendliness, and good value for services performed. City Ford is a top notch dealership. More
by dennisfawcett
Employees Worked With
May 13, 2023
Service department always does a great job. I feel that they take good care of my vehicle and the communication is solid. I feel that they take good care of my vehicle and the communication is solid. More
by adam_osenga
Employees Worked With
May 12, 2023
Working with Rob was great, he was referred to me by Brenspeed. Diagnosed the problem and got it covered under my extended warranty. I'm a satisfied customer! Brenspeed. Diagnosed the problem and got it covered under my extended warranty. I'm a satisfied customer! More
by LHUGHES8
Employees Worked With
