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City Automall Ford - Service Center
Columbia City, IN
351 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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351 Reviews of City Automall Ford - Service Center
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May 11, 2023
The service and treatment I received from this place since the day I bought my car I will not be returning. since the day I bought my car I will not be returning. More
by CRGAMBLE26
Verified CustomerEmployees Worked With
May 09, 2023
First time taking a vehicle to a dealer for service. Staff was very friendly. Facility was super clean and comfortable. I will be taking my vehicle there for service here on out Staff was very friendly. Facility was super clean and comfortable. I will be taking my vehicle there for service here on out More
by SASCHURCH13
Employees Worked With
May 04, 2023
Dealership is great. Service Advisors are friendly and helpful. This specific time I came in for oil change and the lube tech never drained the old oil and just added new Service Advisors are friendly and helpful. This specific time I came in for oil change and the lube tech never drained the old oil and just added new on top. When I left the shop the car would hardly run and was bellowing black smoke. I am taking my car to another shop for an independent inspection of rings & seals. I hope the tech is either retrained or terminated for his careless workmanship. More
by mmallets14
May 01, 2023
Rob always goes the extra mile to make sure things are done the right way!!!! done the right way!!!! More
by ROLLEROVER
April 29, 2023
They are always helpful, friendly and get me back on the road quickly. I appreciate their knowledge and understanding of my vehicle. road quickly. I appreciate their knowledge and understanding of my vehicle. More
by DAVIS.KAREY
Employees Worked With
Other Employees :
Mo, Charles Smith
April 28, 2023
Friendly courteous service delivered with a smile. Work was completed promptly and priced as advertised. Work was completed promptly and priced as advertised. More
by jocogo1970
Employees Worked With
April 24, 2023
We have been doing business with City Ford since they started they have always taken care of our cars. Very professional started they have always taken care of our cars. Very professional More
by C.GREENO
Employees Worked With
April 24, 2023
Rob in Service has taken excellent care of us an our vehicles. We appreciate his willingness to get the problems resolved even in our older vehicle. vehicles. We appreciate his willingness to get the problems resolved even in our older vehicle. More
by TFLAUDING
Employees Worked With
April 21, 2023
No issues getting my vehicle repaired and back to me. A minor issue when picking it up but Tyler took care of everything. A minor issue when picking it up but Tyler took care of everything. More
by garrce20
Employees Worked With
April 21, 2023
They answered all of my questions and explained what I what I wanted to know about my future service needs. Scheduled service was preformed quickly and as always very professionally. what I wanted to know about my future service needs. Scheduled service was preformed quickly and as always very professionally. More
by LMMBAILEY46
Employees Worked With
