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City Automall Ford - Service Center

Columbia City, IN

4.7
347 Reviews
Call Service Center (260) 244-5111

347 Reviews of City Automall Ford - Service Center

Sort by
November 22, 2024

Awesome guy. Very helpful, and has the car guy mentality. I appreciate his caring and consideration for my issue. More

by DAVID.KELLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

City Automall Ford responded

David, thank you for your kind words and this wonderful review! We hope to see you soon!

November 22, 2024

As usual the service and customer service was superb and I would not expect anything less. More

by ZWICKIEINFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope you have a great day!

November 20, 2024

They did a quick and quality job and the waiting room was great ti be in. More

by SYNDRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2024 -

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Fast service and the truck was ready when it was supposed to be, good communication. More

by VFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorene Trammel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

I would recommend friends or family to city ford mechanics and service team is great. More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

October 30, 2024

Good service. Not sure why this needs fifteen words. Seems silly to me. Really silly More

by MULLETT311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

October 28, 2024

Friendly, knowledgeable staff. Service was quick and well done. Nice waiting area. Free drinks are a plus. More

by tfrederick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

City Automall Ford responded

Thank you so much for your positive comments about City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

My vehicle was picked up and delivered. All of the work was covered on warranty. Great staff, great service and in my home town! More

by SMCORBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorene Trammel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

This is the 3rd time trying to reply your dealer rater web keeps making me sigh in but doesn’t take me back to your website definitely annoying More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

City Automall Ford responded

We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

October 19, 2024

Very professional and extremely attentive to the service. The service representative was very knowledgeable and courteous. More

by ROBNETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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