City Chrysler Dodge Jeep Ram Fiat of Brookfield

Ryan and JP were great! They worked hard to get the best deal possible on my new 2023 Jeep Grand Cherokee 4xe. They worked hard to get the best deal possible on my new 2023 Jeep Grand Cherokee 4xe. More

Dave has done an outstanding job assisting me with issues plaguing my 2019 Dodge Ram. plaguing my 2019 Dodge Ram. More

The staff and the whole experience was great also the communication with the staff was great and helpful communication with the staff was great and helpful More

Found the car I wanted, no pressure or haggling to buy something I didn’t want. I’ve hd bad experiences prior dealers and they are sooo great! something I didn’t want. I’ve hd bad experiences prior dealers and they are sooo great! More

The staff was very helpful and knowledgable in helping answer questions about the vehicle. The purchase process was smooth. The vehicle was received in great condition. Would highly recommend working w answer questions about the vehicle. The purchase process was smooth. The vehicle was received in great condition. Would highly recommend working with Jake and City Dodge. More

The service notes were jotted down by the service writer on stick up notes. I asked if the computer was "down" and she responded that she would enter to the computer later. I specified what I needed done on stick up notes. I asked if the computer was "down" and she responded that she would enter to the computer later. I specified what I needed done and by which mechanic. These requests were met. I was given nothing to sign authorizing the work nor was any estimate offered. The work was done when promised. One of the communications I received during the day was a reminder for my appointment the Next day from 9:30 to 9:45 which I have no idea what it would have been for. When I was returned to the shop I was presented with a bill for 180 dollars for a conventional oil change, a side marker bulb replaced, and a look at the rear air conditioning which was blocked off before I owned this minivan. I raised an issue with another service advisor about the high price, and he conferred with Angela and they offered me a 10 dollar coupon. I grudgingly accepted. I have been using this service dept. for over 10 years and have never felt taken advantage of until now. More

The appointment was for 9:15 and I didn’t leave until almost 11:00 for an oil change. Everything was great besides the long wait. almost 11:00 for an oil change. Everything was great besides the long wait. More

Gabriel was wonderful. The service didn’t take that long and everything went smoothly. Thanks The service didn’t take that long and everything went smoothly. Thanks More

Good communication, washed car and even washed my inside floor mats, nice surprise. Done in timely manner. floor mats, nice surprise. Done in timely manner. More

Just moved here and was worried about finding a reliable dealership to service my Jeep. Everyone was so nice! dealership to service my Jeep. Everyone was so nice! More