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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
870 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 870 reviews

February 18, 2026

Excellent customer service and friendly service. Would recommend to friends and family. Cared about the customer More

by paezlaura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2026 -

City Limits Nissan responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 17, 2026

Excellent service, the salesperson assisted me at all times and was very friendly, he showed me the car I wanted. More

by Victor Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

City Limits Nissan responded

Victor Perez, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! We strive for 100% satisfaction, and it is great to see you had such a positive experience. We do hope we can be of assistance in the future. Thank you and have a great week! Chenin Buck Owner Loyalty Manager

February 01, 2026

This dealer is always expensive compared to any other dealer services and 10+ years of loyalty gone. Never visit this dealer anymore. More

by VENKATABATNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

City Limits Nissan responded

We are disappointed to hear that you will not be a returning customer, we do our best to keep our pricing competitive while also ensuring the top notch standard of service you come to expect from Nissan technicians and parts. We offer a variety of service specials on our website, flexible payment options, and coupons in various forms that we hope will help mitigate the occasional high price tag for larger repairs: https://www.citylimitsnissan.com/service/service-specials/ Thank you for providing us with your feedback, we appreciate you and we hope to earn your business again in the future. Thank you, Jason Laguna General Manager

February 01, 2026

Great customer service, nice waiting area if you want to remain onsite and the work is done correctly the first time! More

by maxebygm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate your kind words and we look forward to the continued opportunity to provide you with many more happy miles! Thank you, Jason Laguna General Manager

Feb 05, 2026 -

City Limits Nissan responded

Hi, thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support.

February 01, 2026

Efficient check-in and great communication from Alex and the service team on needed service; appreciate the loaner car availability. More

by JMR089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate the opportunity to earn your business and we look forward to providing you with many more happy miles! If you have any additional needs please don't hesitate to call us or stop by and we'd be happy to help. Thank you and have a great week! Jason Laguna General Manager

Feb 05, 2026 -

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

Issue was solved in a timely manner. They were quick to get my car back. More

by DENISEH93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we're glad to hear the Service team got you taken care of quickly and efficiently and we look forward to the continued opportunity to earn your business! Thanks again for your feedback and have a great weekend! Jason Laguna General Manager

January 29, 2026

Came into dealer for safety recall on my truck. Thanks for the quick software update. More

by SCOTT.PINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

City Limits Nissan responded

We are glad to hear the Service team got you taken care of quickly, thank you for taking the time to leave us a review and please don't hesitate to call or stop by if you have any additional needs! Thank you, Jason Laguna General Manager

January 25, 2026

They Kept the appointment time and we were in and out quick on a Saturday. Thanks. More

by karlk68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

City Limits Nissan responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2026

Every time I bring my vehicle here, it feels like they try and talk me out of leaving my vehicle. I was told this time it takes 3 days for a ev tech to even look at my vehicle. I said well I can bring i More

by Atxvogang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (512) 862-1938 so we may identify ways to improve your experience.

January 22, 2026

They were wonderful helping me get my first car. Torin and Mario worked with me and were friendly with great service! More

by paigethemaestra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torin McGough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Palomo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

City Limits Nissan responded

Thank you so much for taking the time to tell us about your Sales visit, we are grateful for the opportunity to get you into your first car and we're excited to welcome you to the City Limits Nissan family! If you have any additional needs please don't hesitate to call or stop by and we'd be happy to help. Thanks again and have a fantastic weekend! Thank you, Jason Laguna General Manager

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