Back

City Limits Nissan

Austin, TX

4.5
637 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 637 reviews

May 16, 2025

This particular dealership has always been very efficient in call back with great customer service towards my cars including my Titan truck. The services I had with my cars always have been exceptional and q More

by mona.ramos75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maynor Barrientos
May 16, 2025 -

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and we're glad to know that the team took great care of you. Your satisfaction is our top priority and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

May 16, 2025

Purchased a car from Jacob and he was very professional, helpful and honest. Enjoyed working with him. More

by LINDACULLITAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

City Limits Nissan responded

Thank you for your kind review, I will be sure to pass these comments along to the team and we hope to be of service to you again soon! Welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

May 16, 2025

Had a great experience with this dealership, I was well taken care of by the staff, positive experience. More

by sduncan19631963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

City Limits Nissan responded

Thank you for your kind review, I will be sure to pass your comments along to the team and we hope to be of service to you again soon! Thanks again and have a great weekend! Jason Laguna General Manager

May 16, 2025

Tuve la peor experiencia, muchos descuidos. Me dieron un carro que no era igual al Vin, y lo tuve por 1 semana hasta que me di cuenta que no lo podía asegurar.No me dieron la copia de la llave More

by AB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cooper Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

City Limits Nissan responded

Lamento que su experiencia con nosotros no haya sido mejor, estamos revisando los detalles de su visita y nos comunicaremos con usted pronto. Thank you, Jason Laguna General Manager

May 15, 2025

Just a small problem with miscommunication . Had to threaten to leave sale before worked out. Treated food by John and FeFe. More

by robertdspear7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Laguna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Afnan Jamhour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Vega-Centeno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hernandez
May 17, 2025 -

City Limits Nissan responded

Thank you for your review and for the opportunity to earn your business, I am sorry for any miscommunication and appreciate you bringing it to our attention. We are glad to be able to welcome you to the City Limits Nissan family and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

May 18, 2025 -

City Limits Nissan responded

We're happy you found our staff to be supportive during your experience here at City Limits Nissan and we appreciate the opportunity to earn your business. If you're ever in need of assistance, please let us know! Thank you again and have a great weekend! Chenin Buck Owner Loyalty Manager

May 15, 2025

The staff was prompt, on it and respectful. The drop off was effective, efficient, and smooth. Kendra was also helpful in setting up the Lyft for me to go home and to return when car was ready. More

by MAGUAJARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with a review, we're so glad to hear the team took good care of you and we appreciate the opportunity to earn your business! Here's to many more happy miles, thanks again and have a great weekend! Jason Laguna General Manager

May 15, 2025

Great service, friendly staff, gave me a Lyft home, knowledgeable. I had a great experience! More

by PATTERJK02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

City Limits Nissan responded

We are glad to hear the Service team took good care of you, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great weekend! Jason Laguna General Manager

May 14, 2025

The agent Kemin was always very polite and vey entusiastic and the Finance Manager made the transaction fast and easy. More

by eliudquiroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemy Pignault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
May 15, 2025 -

City Limits Nissan responded

We are so happy to hear that the team took good care of you, and will be sure to pass your comments along! Welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

May 13, 2025

Always very nice service department. Kendra even told me that there was a recall on my vehicle. More

by edfaison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

City Limits Nissan responded

Thank you for taking the time to tell us about your visit, we are happy to hear your Service experience met the high standards we set for ourselves and we appreciate the opportunity to earn your business. If you need anything at all, please reach out! Thank you, Jason Laguna General Manager

May 16, 2025 -

City Limits Nissan responded

Hello Edfaison, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

I’ve always had excellent customer service when brining in my vehicle. Staff are friendly and professional. More

by ESSENCESTEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, we appreciate it and the opportunity to earn your business! If you need anything at all, please don't hesitate to reach out! Thank you, Jason Laguna General Manager

...
5
...