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City Volkswagen of Chicago

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City Volkswagen of Chicago | Page 10

Name: City Volkswagen of Chicago
Address: 5330 W. Irving Park Road, Chicago, IL, 60641, US
Telephone: (773) 794-7800
Rating: 5

5.0

3,861 Reviews

5330 W. Irving Park Road, Chicago, Illinois 60641

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Sales: (773) 794-7800

Service: (773) 794-7800

Parts: (773) 794-7800

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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City Volkswagen of Chicago

Chicago, IL

Overview

Employees

Reviews

Vehicles

5.0

3,861 Reviews

When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The ...

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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5330 W. Irving Park Road

Chicago, IL

60641

Directions

5.0

3,861 Reviews

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View 13 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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Overview Employees Reviews (3,861) Inventory (196)

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 8:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 6:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 6:00 PM

Sunday Closed

Contact City Volkswagen of Chicago

Sales: (773) 794-7800

Service: (773) 794-7800

Parts: (773) 794-7800

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Brandon Rosenow

Salesperson

5.0

Read Reviews Close

July 28, 2025

Brandon Rosenow provided excellent service. If you are ever looking for a car, he's the guy to go to. ... Brandon Rosenow provided excellent service. If you are ever looking for a car, he's the guy to go to. Read More Read Less

July 28, 2025

Brandon Rosenow answered all my questions. He provided excellent service. I recommend him to anyone. ... Brandon Rosenow answered all my questions. He provided excellent service. I recommend him to anyone. Read More Read Less

July 23, 2025

Brandon Rosenow was super knowledgeable and helpful with our car purchase. After having other experiences at multiple dealerships we found h ... Brandon Rosenow was super knowledgeable and helpful with our car purchase. After having other experiences at multiple dealerships we found him to be the most patient and upfront with answers to the questions we had. We appreciate his timely follow ups. Read More Read Less

Ray Cotto

Sales Consultant

5.0

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July 30, 2025

Worked with Ray Cotto again and for the second time this year he got me into a new vehicle. While Ray was cutting the deal David reassured t ... Worked with Ray Cotto again and for the second time this year he got me into a new vehicle. While Ray was cutting the deal David reassured the deal and reminded me about the warranty and was very cool to chat with while waiting. Also talked with the manager, Clemente and he was very helpful to get me in my price range as well as Juan. The team is amazing and I'll be back for my 3rd vehicle in a few years. Read More Read Less

July 26, 2025

Ray and Leo were great to work with very patient and worked hard to help me get what I wanted. ... Ray and Leo were great to work with very patient and worked hard to help me get what I wanted. Read More Read Less

July 23, 2025

Ray’s the BEST. He made us laugh nonstop and helped us get our dream car. So helpful and kind. 10/10 experience. ... Ray’s the BEST. He made us laugh nonstop and helped us get our dream car. So helpful and kind. 10/10 experience. Read More Read Less

Maria Ghiran

Sales Consultant

5.0

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July 28, 2025

I am very happy with the service and professionalism at this dealership. The sells rep was very knowledgeable, friendly, and a huge reason w ... I am very happy with the service and professionalism at this dealership. The sells rep was very knowledgeable, friendly, and a huge reason why we decided to purchase a new vehicle. Read More Read Less

July 22, 2025

Thank you to Maria & Tim! She helped me purchase my first car ever! Would highly recommend working with her!! ... Thank you to Maria & Tim! She helped me purchase my first car ever! Would highly recommend working with her!! Read More Read Less

July 19, 2025

Maria and Tim were great to work with, very communicative and helpful with every step of our new vehicle purchase! ... Maria and Tim were great to work with, very communicative and helpful with every step of our new vehicle purchase! Read More Read Less

Laura V. Torres

Sales Consultant

5.0

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July 24, 2025

I recently purchased a vehicle from City Volkswagen of Chicago, and I couldn't be more impressed with the entire experience. From the moment ... I recently purchased a vehicle from City Volkswagen of Chicago, and I couldn't be more impressed with the entire experience. From the moment I walked in, the team displayed a level of professionalism, transparency, and genuine care that immediately set them apart. Laura Torres was an absolute standout—her personable and down-to-earth approach made me feel comfortable and confident throughout the process. She took the time to understand what I was looking for and made sure every question was answered with patience and honesty. Clemente Garibay was equally exceptional—his relentless drive and passion to secure the best deal possible for me did not go unnoticed. He truly went above and beyond, advocating for my needs at every turn. What made this experience even more memorable was how seamless they made a very complex transaction feel. From trade-in to financing, what could have been stressful was made simple and painless thanks to the entire team. The finance department was professional, efficient, and made sure I understood everything clearly before signing. The service team was equally helpful, ensuring the vehicle was in perfect condition and ready to go. Shout out to Juan Fuentes and Evelyn Franchi for their advice, hard work and for staying after hours to make sure I took my new car home! I’m absolutely in love with my new car and feel so grateful to have worked with such an outstanding dealership. City Volkswagen of Chicago has earned my trust and highest recommendation—this is how car buying should be. Read More Read Less

July 17, 2025

Came in again for another vehicle, Clemente made it happen!! I was able to drive off with a brand new vehicle of my choice, he works really ... Came in again for another vehicle, Clemente made it happen!! I was able to drive off with a brand new vehicle of my choice, he works really Hard d to make it happen. I would highly recommend City VW of Chicago. The staff is amazing and they will make sure you’re happy when you leave. Thank you again City VW!! Read More Read Less

July 16, 2025

She was so swet and took really room care of and she pushed her best for the best deal she could aquire for us. Overall so sweet and such a ... She was so swet and took really room care of and she pushed her best for the best deal she could aquire for us. Overall so sweet and such a kind helper! Read More Read Less

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Showing 3,861 reviews

May 28, 2025

SALES VISIT - USED

Brandon and City Volkswagen of Chicago helped me get my first car. Volkswagen was not originally what we were in the market for but Brandon was extremely helpful in assuaging our anxieties about this purc first car. Volkswagen was not originally what we were in the market for but Brandon was extremely helpful in assuaging our anxieties about this purchase. Everyone was incredibly helpful and made this a great car buying experience. More

by Arielle Gearring

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Lazaro Del Sol

5.0

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May 28, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 28, 2025

SALES VISIT - USED

My Salesman Edgar Anaya was very helpful and personable. My new Volkswagen is a joy to drive. It has a smooth ride and plenty of power. I'm very satisfied. My new Volkswagen is a joy to drive. It has a smooth ride and plenty of power. I'm very satisfied. More

by jomilyon

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Edgar Anaya

5.0

Evelyn Franchi

5.0

Report | Print

May 28, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 27, 2025

SALES VISIT - NEW

Overall excellent customer service. Brandon Rosenow was very sincere and made purchasing a vehicle a great experience. Will highly recommend for anyone looking to buy a car. Brandon Rosenow was very sincere and made purchasing a vehicle a great experience. Will highly recommend for anyone looking to buy a car. More

by sauldiaz85

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Laura V. Torres

5.0

Brandon Rosenow

5.0

Other Employees : Tim Curran GM

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May 28, 2025 -

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 27, 2025

SALES VISIT - NEW

Had a great experience with Ray and Andy both are very pleasant and helped me find perfect car. pleasant and helped me find perfect car. More

by Jfleming520

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Ray Cotto

5.0

Lazaro Del Sol

5.0

Other Employees : Andy Gloria

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May 28, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 26, 2025

SALES VISIT - USED

Maria was amazing! She provided honest information about the car and was wonderful to work with. She made our experience exceptional. She provided honest information about the car and was wonderful to work with. She made our experience exceptional. More

by mgolden8

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Maria Ghiran

5.0

Report | Print

May 26, 2025 -

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 26, 2025

SALES VISIT - NEW

If you need a new Volkswagen go see Brandon Rosenow now. Quick and Excellent service. Quick and Excellent service. More

by Incrides

Recommend Dealer

Yes

Employees Worked With

Brandon Rosenow

5.0

Report | Print

May 26, 2025 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 25, 2025

SALES VISIT - USED

Very pleasant and accommodating staff and they go out of their way to make sure you’re comfortable and taken care of. their way to make sure you’re comfortable and taken care of. More

by Noelle

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Evelyn Franchi

5.0

Eddie Speck

5.0

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May 25, 2025 -

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 24, 2025

SALES VISIT - NEW

Traded in our Toas with for an upgraded vehicle. We worked with Brandon Rosenow - he was extremely helpful and patient answering all of our questions, and helped us find the best car to fit our need We worked with Brandon Rosenow - he was extremely helpful and patient answering all of our questions, and helped us find the best car to fit our needs. 100% recommend! More

by chijro728

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Tim Curran

5.0

Brandon Rosenow

5.0

Report | Print

May 24, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 24, 2025

SALES VISIT - NEW

⭐️⭐️⭐️⭐️⭐️ We had a great experience working with Brandon Rosenow at City Volkswagen of Chicago. From start to finish, Brandon was incredibly patient, knowledgeable, and respectful of what we were tr Brandon Rosenow at City Volkswagen of Chicago. From start to finish, Brandon was incredibly patient, knowledgeable, and respectful of what we were trying to achieve. He worked hard to get us as close as possible to our target numbers and made sure we felt comfortable every step of the way. His communication and professionalism stood out, and we truly appreciated how smooth he made the entire process. We also want to thank Tim Curran, the General Manager, for stepping in and helping us finalize the deal. His support and willingness to work with us made a big difference. Both Brandon and Tim went above and beyond — highly recommend asking for them if you’re shopping for a vehicle here! More

by David G

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Tim Curran

5.0

Brandon Rosenow

5.0

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May 24, 2025 -

City Volkswagen of Chicago responded

May 22, 2025

SALES VISIT - USED

Wonderful friendly and efficient service. Alex was extremely helpful in getting me what I wanted without a hassle. Alex was extremely helpful in getting me what I wanted without a hassle. More

by estipetic2002

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Tim Curran

5.0

Alex Rocha

5.0

Report | Print

May 22, 2025 -

City Volkswagen of Chicago responded

City Volkswagen of Chicago | Page 10

City Volkswagen of Chicago Awards Awards

City Volkswagen of Chicago Hours Hours

Brandon Rosenow

Ray Cotto

Maria Ghiran

Laura V. Torres

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