City Volkswagen of Chicago

Ed was a great help throughout the whole process of purchasing a 2024 Tiguan. He also helped me with a trade in. purchasing a 2024 Tiguan. He also helped me with a trade in. More

Nicest people, Laura is the best salesperson and makes the experience of buying a car a smooth and seamless one! the experience of buying a car a smooth and seamless one! More

My wife and I came in looking for a larger vehicle for our growing family. Eddie was incredibly helpful in helping us get into a used Atlas. Eddie was really great at staying in communication with us afte our growing family. Eddie was incredibly helpful in helping us get into a used Atlas. Eddie was really great at staying in communication with us after our initial visit with an easy going personality that made us feel very comfortable. We had a positive experience at the dealership and working with Eddie! More

Juan was very helpful, professional and understanding what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service More

Sales Manager Tim provided amazing service. They were straight forward, responsive and really easy to deal with. If you want a new VW this team will take care of you They were straight forward, responsive and really easy to deal with. If you want a new VW this team will take care of you More

She’s awesome great knowledge. She walks you through from start to finish Thanks Andy She walks you through from start to finish Thanks Andy More

Andy greeted us promptly and even though we made it clear that we were not buying just looking at the GTI’s features. She was not pushy which I greatly appreciate and was listening to everything I was saying that we were not buying just looking at the GTI’s features. She was not pushy which I greatly appreciate and was listening to everything I was saying, between a casual conversation and laughs I walked out of there with a new car that I absolutely love. She was professional, understanding and very patient. More

Very helpful and very nice dude, offered us water. Took the car for a test drive amazing work Took the car for a test drive amazing work More

I had a great car buying experience at City VW. I worked with Edgar and Maria and their customer service could not have been better! I worked with Edgar and Maria and their customer service could not have been better! More

Where do I start. Maria and Edgar. Wow. They have truly went above and beyond for me. I communicated with Maria for about a week - and not once did I feel pushed or in Maria and Edgar. Wow. They have truly went above and beyond for me. I communicated with Maria for about a week - and not once did I feel pushed or intimidated. I went to another VW dealer just to test the waters, I did extensive research so I went in knowing exactly what I wanted… and I completely wasted 3 hours and ended up here at City VW. I walked in and immediately you FEEL the difference in the air. Everyone is welcoming, they are very transparent on your options and they just feel like real people, and not “salespeople.” Aside from that - the PRICE itself was ridiculously lower than the previous dealer. Without me having to haggle them. It was truly an easy-breezy process. I was at the dealer for …2hrs maybe? Not even. It was the best car buying experience I’ve ever had and I truly mean that. I want to put emphasis on just how special Maria and Edgar are. The cherry on top of all of this - Maria sent me a personal video showing me the exact car getting a wash, and specifically saying “Hi Jessica!…” and she called out everything I wanted. That was very special to me and such nice touch. She is a gem, and made this experience so positive for me I really can’t thank her enough. Think I may buy her and Edgar a pizza cause they deserve it!! More