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City Volkswagen of Chicago
Chicago, IL
3,796 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,796 reviews
July 21, 2023
Manny helped me from the beginning for checking out the car to viewing the car personally. Everything went amazing in terms of the car driving and information on the cars. Very reliable and very understand car to viewing the car personally. Everything went amazing in terms of the car driving and information on the cars. Very reliable and very understanding on my specific appointment. More
by cap822
Employees Worked With
Manny
July 20, 2023
Amazing experience. Alex was there to answer any and every question I had. Made the process so much easier and stress free. In only a couple hours I was able to get a br Alex was there to answer any and every question I had. Made the process so much easier and stress free. In only a couple hours I was able to get a brand new car!!! More
by Maria Guzman
Employees Worked With
John Gordon, Jennifer Stewart, Alex Sery
July 20, 2023
I had a great experience! Luis was patient with me and answered all my questions. This is the 2nd car I have purchased from this dealer! Luis was patient with me and answered all my questions. This is the 2nd car I have purchased from this dealer! More
by Katie
July 19, 2023
Great service! Daniel is very patient and sweet. Super helpful, answered all of our questions and had a great attitude. I definitely recommend! Daniel is very patient and sweet. Super helpful, answered all of our questions and had a great attitude. I definitely recommend! More
by Silvia
Employees Worked With
Daniel Fernandez
July 19, 2023
Ray was perfect and made buying a car super easy, 10/10 experience. I really felt comfortable the whole time and John made me a killer deal. Alex was friendly as well. You’ve made a customer for life!!! experience. I really felt comfortable the whole time and John made me a killer deal. Alex was friendly as well. You’ve made a customer for life!!! More
by gwebb2020
July 18, 2023
Amazing customer service , very welcoming, helpful, friendly staff. Had the best sales consultant who guided me thru every step of the car buying process. friendly staff. Had the best sales consultant who guided me thru every step of the car buying process. More
by Kathy
Employees Worked With
John Gordon, Charles Diaz
