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City Volkswagen of Chicago
Chicago, IL
3,798 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,798 reviews
July 13, 2023
My experiance have been great here. Laura took care of me. She was the right person at that time and I'm happy i have worked with her in process of buying my new car. Actually my first Laura took care of me. She was the right person at that time and I'm happy i have worked with her in process of buying my new car. Actually my first car and my first new car. I'm from another country and my language is not the best, also i was really tired that day, she catch my mood and made me feel better. She found the right car, helped me for a good deal, and helped me with the insurance and any other question i had. Sometimes giving money is not easy decision, but If you feel its the right choice and its worth it, you are happy. Other people was great with me too. If you like Volkswagen this can be your family and your car Care Team. More
by Petar Todorov
July 13, 2023
Manny was excellent. He is very serviceable with his exceptional customer service. Highly recommend. He’s the best. I felt very welcomed and calm during a stressful momen He is very serviceable with his exceptional customer service. Highly recommend. He’s the best. I felt very welcomed and calm during a stressful moment of car issues. He’s very responsive and attentive. More
by hernandez
Employees Worked With
Manny Reyes 5 stars
July 11, 2023
walked in today and drove out in a brand new 2023! ! The hard-work and dedication Ray Cotto, Alex and the manager Jeff put in was up and beyond amazing!! So grateful for them!! Don’t walk, but run to C ! The hard-work and dedication Ray Cotto, Alex and the manager Jeff put in was up and beyond amazing!! So grateful for them!! Don’t walk, but run to City Volkswagen of Chicago on Irving Park rd!!! ❤️ More
by kellymartinez22
July 11, 2023
Purchased a brand new vehicle from City Volkswagen of Chicago today. Anthony G. was very good to work with. He worked hard to get me a good deal on the vehicle that I truly, truly wanted. Thank you for y Chicago today. Anthony G. was very good to work with. He worked hard to get me a good deal on the vehicle that I truly, truly wanted. Thank you for your assistance with making that possible Anthony G.! More
by Jay Bee
Employees Worked With
Anthony Grassini
July 11, 2023
Very helpful. They answered all my questions and did their best to be quick with the whole process of buying a new car. They answered all my questions and did their best to be quick with the whole process of buying a new car. More
by stavpara
Employees Worked With
George Skoubis, Alex Sery
