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City Volkswagen of Chicago
Chicago, IL
3,755 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,755 reviews
June 23, 2023
Charles was great to deal with - both in person and through email. Everyone at the dealerships was helpful, polite and respectful of our buying process. We were referred to Charles by friends and would through email. Everyone at the dealerships was helpful, polite and respectful of our buying process. We were referred to Charles by friends and would refer him to others. More
by BrianInChicago
Employees Worked With
John Gordon, Luis Gonzalez, Charles Diaz
June 23, 2023
Ray was wonderful and amazing his word was the same as his actions and John the manager was hands on as well. I'll definitely refer people to this location. his actions and John the manager was hands on as well. I'll definitely refer people to this location. More
by Melvinsykesjr07
June 22, 2023
Daniel Fernandez was Excellent in assisting me in purchasing my VW Atlas,He’s definitely an asset to vw he made feel comfortable with no b.s. Great Job purchasing my VW Atlas,He’s definitely an asset to vw he made feel comfortable with no b.s. Great Job More
by ericmhill
Employees Worked With
Daniel Fernandez
June 21, 2023
I want to thank Anthony for helping me out today in purchasing my new 2023 Atlas Cross Sport! He was professional, knowledgeable and most importantly fair. He worked with me to get close to the price I purchasing my new 2023 Atlas Cross Sport! He was professional, knowledgeable and most importantly fair. He worked with me to get close to the price I desired and made the deal happen. I came to see Ray but he wasn’t available at the time. Ray sold me the car I traded in today! I just want to thank City VW of Chicago for great service every time. More
by fred4short
Employees Worked With
Anthony Grassini
June 20, 2023
My recent purchase from City VW of Chicago was an excellent experience. Alex Sery was a very helpful and friendly person to work with and he had the support of the rest of the dealership to help me f excellent experience. Alex Sery was a very helpful and friendly person to work with and he had the support of the rest of the dealership to help me feel confident and comfortable about my purchase. Ruben in finance was also a very knowledgeable and made the finalizing of the deal an enjoyable process. Overall a great experience! More
by Mpender
Employees Worked With
Ruben Lobera, Alex Sery
