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City Volkswagen of Chicago
Chicago, IL
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,760 reviews
February 01, 2023
Great service & awesome emloyees! Anthony & Johnny were amazing in getting us in and out quickly when purchasing our atlas. They were kind, helpful and knowledgeable. Couldn’t recomme Anthony & Johnny were amazing in getting us in and out quickly when purchasing our atlas. They were kind, helpful and knowledgeable. Couldn’t recommend them enough. More
by Kristen T
February 01, 2023
Amazing customer service clemente and Laura were a pleasure to work with I will be sure to recommend them to family and friends pleasure to work with I will be sure to recommend them to family and friends More
by Jamesjunior1982
February 01, 2023
Great experience start to finish. Professional, fast and fair! This is how buying a car should be! Professional, fast and fair! This is how buying a car should be! More
by anonymous
January 31, 2023
Daniel was super helpful, courteous and understanding. He’s got a great manner and you can tell he’s going to smash it in sales. Highly recommend! He’s got a great manner and you can tell he’s going to smash it in sales. Highly recommend! More
by Joanna
Employees Worked With
John Gordon, Daniel Fernandez
January 31, 2023
George is great to work with. I had a great experience. The process was stress free and pleasant. Found the exact car I wanted in tip-top shape at a fair price with excellent cust I had a great experience. The process was stress free and pleasant. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention to detail. I highly recommend this dealership. George, you rock, man. Thanks again for all your help. More
by Gervas Mgonja
Employees Worked With
George Skoubis
January 31, 2023
We were so absolutely pleased with our experience with Volkswagen today. We were coming to the end of our Honda lease, and wanted to test drive a new Taos - never expecting to walk out of the dealership w Volkswagen today. We were coming to the end of our Honda lease, and wanted to test drive a new Taos - never expecting to walk out of the dealership with a new car! But our sales guy, Anthony, was able to answer all of our questions, come up with a great deal for us, and make the trade in experience so quick and painless, we couldn’t resist! Thanks so much for being a cool, laid back dude. We’re now VW 4 life. More
by Jane
Employees Worked With
Anthony Grassini
January 31, 2023
We drove 150 miles to be a part of this family. Alex made us comfortable with his knowledge, willingness to explore all options, efficiency and enthusiasm. The ENTIRE staff was amazing. Hands down Alex made us comfortable with his knowledge, willingness to explore all options, efficiency and enthusiasm. The ENTIRE staff was amazing. Hands down, the best car buying experience we’ve ever had in 47 years of being a car owner. Alex, Joey, Evelyn and Erick, Thank you. More
by Mike and Marcia Tulley
Employees Worked With
Joey Valencia, Erick Schneuker, Alex Sery
