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City Volkswagen of Chicago
Chicago, IL
3,761 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,761 reviews
January 05, 2023
George and Edgar have been an absolute delight. They went above and beyond in getting the car that I wanted and they know their stuff about cars and the market. The entire City Volkswagen team make They went above and beyond in getting the car that I wanted and they know their stuff about cars and the market. The entire City Volkswagen team makes you feel welcomed and treat you well. More
by Rishie Narula
Employees Worked With
Other Employees :
John Gordon, Jennifer Stewart, George Skoubis, Diego Fernandez
January 03, 2023
Alex went above and beyond to get our deal done. He was knowledgeable and incredibly helpful and if he didn’t have an answer, he was able to obtain one immediately via a manager. We were so lucky to He was knowledgeable and incredibly helpful and if he didn’t have an answer, he was able to obtain one immediately via a manager. We were so lucky to work with such a hardworking and kind team member! More
by Angmck15
Employees Worked With
Alex Sery
January 03, 2023
Hello I come in to buy Volkswagen at other store and they could not help me.I came here to this City Volkswagen and they gave me blessing with my new car Thank you Ray Cotto for everything. they could not help me.I came here to this City Volkswagen and they gave me blessing with my new car Thank you Ray Cotto for everything. More
by MA mireya leon peralta
Employees Worked With
January 02, 2023
Charles Diaz did a great job. He was very knowledgeable and was able to answer all questions. Process went very smoothly. Very satisfied. He was very knowledgeable and was able to answer all questions. Process went very smoothly. Very satisfied. More
by RRX3
Employees Worked With
Charles Diaz
December 31, 2022
No sooner than we got here, we were greeted almost immediately with warmth and treated with respect. Scott Gates was my salesperson, and he made the otherwise stressful process less so. I highly recom immediately with warmth and treated with respect. Scott Gates was my salesperson, and he made the otherwise stressful process less so. I highly recommended this dealership over the other half dozen I visited prior to City Volkswagon. More
by peteyounan
Employees Worked With
John Gordon, Erick Schneuker, Jennifer Stewart, John Gordon, Scott Gates
December 31, 2022
I had a great experience with Edgar. We were trying to get and ID4 for 14 months, and finally we were able to get one. We drove from out of town to get the car and everything was very We were trying to get and ID4 for 14 months, and finally we were able to get one. We drove from out of town to get the car and everything was very straightforward. The process was easy and we were in and out in a few hours. More
by gotaholen1
Employees Worked With
December 30, 2022
Scott was absolutely great! He was attentive and welcoming. After telling him I was not ready to buy at that moment he understood and respected that. He stayed connected and was He was attentive and welcoming. After telling him I was not ready to buy at that moment he understood and respected that. He stayed connected and was able to get me a great deal on my new car! Totally recommend! More
by karendiaz54
Employees Worked With
Luis Gonzalez, George Skoubis, Diego Fernandez, Scott Gates
