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City Volkswagen of Chicago
Chicago, IL
3,805 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,805 reviews
December 31, 2022
No sooner than we got here, we were greeted almost immediately with warmth and treated with respect. Scott Gates was my salesperson, and he made the otherwise stressful process less so. I highly recom immediately with warmth and treated with respect. Scott Gates was my salesperson, and he made the otherwise stressful process less so. I highly recommended this dealership over the other half dozen I visited prior to City Volkswagon. More
by peteyounan
Employees Worked With
John Gordon, Erick Schneuker, Jennifer Stewart, John Gordon, Scott Gates
December 30, 2022
Very good experience with Charles. He is really helpful with introducing the car and the buying process, also provides delivery. Everyone is welcoming and helpful in this dealership. W He is really helpful with introducing the car and the buying process, also provides delivery. Everyone is welcoming and helpful in this dealership. Would recommend Charles and this dealership to others. More
by Leon
Employees Worked With
Charles Diaz, Diego Fernandez
December 30, 2022
They provided excellent service and we’re determined to work with me until we reached a deal work with me until we reached a deal More
by Carl
Employees Worked With
December 30, 2022
Scott was absolutely great! He was attentive and welcoming. After telling him I was not ready to buy at that moment he understood and respected that. He stayed connected and was He was attentive and welcoming. After telling him I was not ready to buy at that moment he understood and respected that. He stayed connected and was able to get me a great deal on my new car! Totally recommend! More
by karendiaz54
Employees Worked With
Luis Gonzalez, George Skoubis, Diego Fernandez, Scott Gates
December 29, 2022
Scott was very helpful and answered all our questions. He was very patient while we spent hours trying to decide which car was the best fit for me. He was very patient while we spent hours trying to decide which car was the best fit for me. More
by Perkklau
Employees Worked With
Scott Gates
December 29, 2022
Great positive sales team. Easy, inviting and not pushy. Alex really takes his time and makes sure you’re comfortable before the transition takes place. Easy, inviting and not pushy. Alex really takes his time and makes sure you’re comfortable before the transition takes place. More
by Katie B
Employees Worked With
Erick Schneuker, Alex Sery
