City Volkswagen of Chicago

Big difference between the dealer at Palatine and this one. Luis was great didn't push anything that didn't want to. He made our purchase of the ID.4 seen so smooth and flawless. Highly recommend! one. Luis was great didn't push anything that didn't want to. He made our purchase of the ID.4 seen so smooth and flawless. Highly recommend! More

My husband and I have been looking for a bigger car than what we had. We decided to stop into VW in Irving park. We were kindly greeted by Ray and he was incredibly nice from the start. Bubbly and Energetic what we had. We decided to stop into VW in Irving park. We were kindly greeted by Ray and he was incredibly nice from the start. Bubbly and Energetic! We told him what we were looking for and he got us right to it. We drove around the block and played with all the features. He was completely honest through the whole process and helping us get what we want. We soon sat down with Eric after we chose our vehicle and he helped get the best deal possible. I really appreciate the efforts they had put into help us get exactly what we wanted/needed. I would be happy to send anyone here. They definitely made my day. I will be coming back for the next car ! More

My parents were in the market for an electric SUV for most of 2022. They've waited months for inventory to become available. I’ve gone with them to many dealers and dealt with their sales people. Some most of 2022. They've waited months for inventory to become available. I’ve gone with them to many dealers and dealt with their sales people. Some understanding and some really pushy. So when I write that our salesman, Luis Gonzales, is great. I mean it. We first meet Luis back in April of 2022 at City Volkswagen Of Chicago. He was nice, honest, not sales pushy, and he said that his dealership doesn’t do markups. Fast forward to today since they had the exact car my parents were waiting for. We had Luis and everything went smooth. Conversations were great. He made sure to bring up the IRS EV tax rebate, Illinois EV tax rebate, and signed us up for 3 years of free charging with Electrify America. He even drove us to Chase bank to grab our deposit check. Never would’ve expected that and it all added to a great car buying experience. And like he said back when we first meet him. He got us the 2023 ID.4 AWD xxxxxxin black at MSRP. No mark up. No warranty and protection push. I highly recommend Luis Gonzales to be your go-to at this dealer. Great car sales people are rare but we’re lucky to have him. And massive shoutout to Jennifer Stewart! She made the paperwork part such a pleasant experience. More

Working with Louis was great and helped make buying process very easy and fast. Would highly recommend! process very easy and fast. Would highly recommend! More

I had a great experience with Charles Diaz (sales associate) and Erick (sales manager). They worked with me and got me in and out with the car I wanted! associate) and Erick (sales manager). They worked with me and got me in and out with the car I wanted! More

Our sales person Alex went out and beyond our expectations. He made the process very smooth and easy. Service was also very quick, and we were able to leave home with our new vehicle after just a expectations. He made the process very smooth and easy. Service was also very quick, and we were able to leave home with our new vehicle after just a few hours. Everyone was very welcoming and professional, we definitely recommend visiting City VW for any of your car buying needs and asking for Alex! More

Roy Cotto was a great salesman he went above and beyond I'm very pleased I'm very pleased More

Great experience purchasing a new car from City Volkswagen of Chicago. Worked with Alex Sery who was very knowledgeable about the vehicles and a pleasure to work with. Volkswagen of Chicago. Worked with Alex Sery who was very knowledgeable about the vehicles and a pleasure to work with. More

My experience purchasing a car from City VW Chicago was excellent. I worked with George through the entire purchase. He was fast to answer all my questions and helped out as much as he could. George is by excellent. I worked with George through the entire purchase. He was fast to answer all my questions and helped out as much as he could. George is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - Working with George was an absolute pleasure! George was extremely patient, I never felt pressured to make a decision, and most importantly, a professional who knows the car business inside and out. The buying process of my car took the whole day. The best part – George stayed in touch with me after the purchased of my car to see how I like it. I loved that. I highly recommend you talk to George if you are considering buying a new car or previously owned automobile.Highly recommend! George went above and beyond to make everything go smoothly! Car is amazing! More

Loved working with this dealership. Everyone was so welcoming and helpful. We worked with Edgar to purchase our ID.4 and he mad the process super smooth and enjoyable. Highly recommend! Everyone was so welcoming and helpful. We worked with Edgar to purchase our ID.4 and he mad the process super smooth and enjoyable. Highly recommend! More