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City Volkswagen of Chicago
Chicago, IL
3,809 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,809 reviews
November 22, 2022
I had the best service from Scott at City VW! He is very knowledgeable and definitely answered all my questions! Highly recommend Scott! He is very knowledgeable and definitely answered all my questions! Highly recommend Scott! More
by PJ
November 22, 2022
I really loved my experience at this dealership. It was more honest and friendly than your usual car dealer. Charles was extremely helpful in exploring our options and we decided on a slightly used It was more honest and friendly than your usual car dealer. Charles was extremely helpful in exploring our options and we decided on a slightly used vehicle rather than new. The vehicle had a crack in wind shield which they replaced. It took a while but they had to wait for the new wind shield to arrive. Charles kept me posted and updated all the way along. When it was done he even delivered the car to my house which was just great. Another thing I really liked was taking a test drive with Charles he made me feel at ease and took my down an extensive route that really let me get to feel the handling of the car. I would definitely recommend this dealership and Charles is really great. More
by shannonrichardsonmusic
Employees Worked With
Ernie Quezada, Charles Diaz
November 22, 2022
We appreciate Edgar Anaya, for helping us decide on our Atlas. This is the second car Edgar helps us buy and we are grateful. Atlas. This is the second car Edgar helps us buy and we are grateful. More
by Maria Esqueda-Perez
Employees Worked With
November 22, 2022
Charles Diaa gives great customer service, very personalabe and knowledgeable. Would definitely recommend City VW and refer them to Charles. personalabe and knowledgeable. Would definitely recommend City VW and refer them to Charles. More
by almadiaz6588
Employees Worked With
Charles Diaz
November 21, 2022
I went to get an ID4 and I had a great service. The staff was friendly and knowledgeable. The process was quick. I totally recommend this dealership. The staff was friendly and knowledgeable. The process was quick. I totally recommend this dealership. More
by Adelf
Employees Worked With
November 21, 2022
Very helpful and knowledgeable. Great associate. Really good experience coming into the dealership. Grade A customer service. Great associate. Really good experience coming into the dealership. Grade A customer service. More
by alexandercarreon2
November 21, 2022
Luis Gonzalez and Jennifer Stewart were great! I came in feeling anxious as anyone would when deciding to buy a car. However, Luis and Jennifer made the whole process wonderful and easy. Luis help I came in feeling anxious as anyone would when deciding to buy a car. However, Luis and Jennifer made the whole process wonderful and easy. Luis helped me all the way through closing, and Jennifer was incredibly thorough in her delivery of all the pertinent information. More
by Ali
Employees Worked With
Luis Gonzalez, Jennifer Stewart
