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City Volkswagen of Chicago
Chicago, IL
3,809 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,809 reviews
November 19, 2022
Great attention and friendly service by Ray! He guided us to the exact vehicle we were looking for our family needs! Erick did a superb job working with our budget! Overall 10/10 experience. He guided us to the exact vehicle we were looking for our family needs! Erick did a superb job working with our budget! Overall 10/10 experience. More
by Cm2345
November 18, 2022
The staff was very helpful although my vehicle kept having issues come up. I've always felt like home within Volkswagen! Looking forward to many years of support! having issues come up. I've always felt like home within Volkswagen! Looking forward to many years of support! More
by Evelin Stoyanova
Employees Worked With
Charles Diaz
November 18, 2022
Had a great experience with my new car purchase - from just stopping in to "kick the tires" so to speak - to later visiting for a test drive and making the purchase. The entire staff is very knowledgeabl just stopping in to "kick the tires" so to speak - to later visiting for a test drive and making the purchase. The entire staff is very knowledgeable and helpful - and Anthony Grassini was just excellent to work with. Great follow-up and communication all the way. Thanks Anthony! More
by JYPATRICK
Employees Worked With
John Gordon, Anthony Grassini
November 13, 2022
The entire staff was very helpful, direct and honest . Ernie Quezada the finance manager did all he could to make the finance process very smooth. I highly recommend your next purchase to be with Volkswag Ernie Quezada the finance manager did all he could to make the finance process very smooth. I highly recommend your next purchase to be with Volkswagon More
by Gabriellopez75
Employees Worked With
Ernie Quezada, Anthony Grassini
November 12, 2022
Beyond excited about my purchase today! If you're looking for supportive, kind, genuine employees for your car buying experience, it's at City Volkswagen of Chicago. No pressure, open to co If you're looking for supportive, kind, genuine employees for your car buying experience, it's at City Volkswagen of Chicago. No pressure, open to conversation and finding the best option for you. This can be a stressful and vulnerable experience -- Ray Cotto and the Sales Manager John made this an incredible experience and we're driving away in a new vehicle! Thank you, thank you! Highly recommended to anyone looking for a car. More
by NLB
November 12, 2022
Ray was very helpful with the purchase of our Tiguan. He made us feel comfortable and made sure we understood all the details they came with our purchase. I highly recommend Ray at City Volkswagen of Ch He made us feel comfortable and made sure we understood all the details they came with our purchase. I highly recommend Ray at City Volkswagen of Chicago. More
by lspy
Employees Worked With
November 11, 2022
Very polite sales and management team. It made for a very smooth purchase experience. Anthony was very good. It made for a very smooth purchase experience. Anthony was very good. More
by chopperpilot244
Employees Worked With
Other Employees :
Ernie Quezada, Anthony Grassini
