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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
October 22, 2022
Ray was professional, friendly, and overall a great salesman. We really appreciated his willingness to negotiate and his efforts to give us the best deal possible. salesman. We really appreciated his willingness to negotiate and his efforts to give us the best deal possible. More
by Minela
Employees Worked With
October 22, 2022
Ray Cotto was AMAZING to work with. The overall experience made me not want to buy from anyone else or any other dealers. He listened to me and made the experience one of the best I’ve The overall experience made me not want to buy from anyone else or any other dealers. He listened to me and made the experience one of the best I’ve had! Ray’s personality and the entire staffs was so great, I will refer people back 100%! More
by Rstieger15
Employees Worked With
October 20, 2022
Worked with Ray Cotto on a Lease buyout- ray was polite, friendly, professional, and worked diligently to ensure our experience was positive, effortless, and stress free! friendly, professional, and worked diligently to ensure our experience was positive, effortless, and stress free! More
by gopena@gmail.com
Employees Worked With
October 19, 2022
Working with Alex Sery was an absolute pleasure! Alex is extremely patient, I never felt pressured to make a decision Thank you City Volkswagen Alex is extremely patient, I never felt pressured to make a decision Thank you City Volkswagen More
by Sergio
Employees Worked With
Alex Sery
October 18, 2022
Thanks Charles for such great customer service and for going above and beyond to make possible the purchase of my Tiguan. I recommend Charles at City VW if you’re planning to buy a new car. going above and beyond to make possible the purchase of my Tiguan. I recommend Charles at City VW if you’re planning to buy a new car. More
by Tericielo
Employees Worked With
Charles Diaz
October 18, 2022
Great experience. Charles was very helpful from the initial test drive to the final purchase. He even helped me move my things from my trade-in into the new car. Thank Charles was very helpful from the initial test drive to the final purchase. He even helped me move my things from my trade-in into the new car. Thanks! More
by rb
Employees Worked With
Charles Diaz
October 15, 2022
Thank you Ray and John for assisting me on getting my dream car Volkswagen Atlas! They literally got it off the truck as it was pulling into the dealership!! Can’t thank you both enough for doing your du dream car Volkswagen Atlas! They literally got it off the truck as it was pulling into the dealership!! Can’t thank you both enough for doing your due diligence on making it happen! More
by Regal5239
