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City Volkswagen of Chicago
Chicago, IL
3,237 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,237 reviews
August 18, 2021
Wonderful experience! A great product with great service. The customer service was excellent. The salesman who helped me Alex Rocha was very knowledgeable and helpful. I would definitely return a service. The customer service was excellent. The salesman who helped me Alex Rocha was very knowledgeable and helpful. I would definitely return and i would absolutely recommend this dealer ship! More
by pete.tough1
Employees Worked With
Alex Rocha, Jennifer Stewart
Helpful August 18, 2021
I had the please to work with Laura T. She was amazing! She made the whole buying process very easy and friendly! I also want to thank Dan the GM there he was great! She made the whole buying process very easy and friendly! I also want to thank Dan the GM there he was great! More
by nancynsroka
August 18, 2021
recently purchased a vehicle from City Volkswagen of recently purchased a vehicle from City Volkswagen of Chicago, and worked with Enrique throughout the process. Enrique was professional, transparent, recently purchased a vehicle from City Volkswagen of Chicago, and worked with Enrique throughout the process. Enrique was professional, transparent, and willing to go the extra mile. I sincerely appreciated the car-buying experience and will absolutely recommend the City VW team as a result of this positive experience. Thank you both again! More
by Swing
Employees Worked With
Enrique Garibay, Jennifer Stewart
August 17, 2021
Our salesman edgar was very helpful and nice with us it was a busy day but they got us out with good time and we loved it thank you guys and gals at city was a busy day but they got us out with good time and we loved it thank you guys and gals at city More
by Danieljoseph0888
August 16, 2021
This was my first time purchasing a car, and Ray made the experience very easy and enjoyable. Everything was clear, and I came out of it with a great car. I love my new Fiat! experience very easy and enjoyable. Everything was clear, and I came out of it with a great car. I love my new Fiat! More
by itsalwaysabby
Employees Worked With
August 16, 2021
Laura was awesome!! She was very transparent about the process and did her best to get me what I asked for. I left the dealership as a new car owner and I am very satisfied!! process and did her best to get me what I asked for. I left the dealership as a new car owner and I am very satisfied!! More
by martina0121
August 16, 2021
Friendly, attentive to my needs and well positioned to respond to them. Everyone really listened. The discussion of price and terms was open and easy and took my position seriously. respond to them. Everyone really listened. The discussion of price and terms was open and easy and took my position seriously. More
by mbonn
Employees Worked With
Eddie Martinez, Jennifer Stewart
August 16, 2021
The staff are professional and helpful, and they worked hard to get my vehicle prepped and ready. Thanks Eddie M. for your excellent work and going the extra mile! hard to get my vehicle prepped and ready. Thanks Eddie M. for your excellent work and going the extra mile! More
by will.winston
Employees Worked With
Eddie Martinez
August 15, 2021
Grate service. Nice people and Edgar's customerservicewas the best I've ever gotten from anywhere and that's rare to find in Chicago. Would recommend the best I've ever gotten from anywhere and that's rare to find in Chicago. Would recommend More
by Selinapz1234
August 15, 2021
My experience here was amazing all because of my amazing sales person Marcus he was so kind and professional, got me the car just for me I would definitely recommend this place… sales person Marcus he was so kind and professional, got me the car just for me I would definitely recommend this place… More
by Ashley
Employees Worked With
Marcus Carnes
