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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
June 29, 2022
Very pleased with our car buying experience. Ray Cotto helped us all along the way giving us updates and making this experience better than it should be. Ray Cotto helped us all along the way giving us updates and making this experience better than it should be. More
by yaico2000
June 29, 2022
Edgar was awesome! ! Great service and great knowledge of the product! Highly recommend working with him. ! Great service and great knowledge of the product! Highly recommend working with him. More
by Sean.m.wallis
June 29, 2022
Ray Cotto and Eric were a pleasure to work with for the 2nd time in 4 years. Process was painless thanks to these two. Don't hesitate to ask for Ray when shopping VW. 2nd time in 4 years. Process was painless thanks to these two. Don't hesitate to ask for Ray when shopping VW. More
by DanaD
June 25, 2022
Laura was absolutely amazing to work with. We ended up getting 2 cars! She listened to what we wanted/needed and helped us strategies on how to get there. We ended up getting 2 cars! She listened to what we wanted/needed and helped us strategies on how to get there. More
by Dylanwerner826
June 23, 2022
Charles Diaz was amazing he made us feel comfortable in the purchase we were making and was well informed about the vehicle we were about to purchase. We left with a 2022 Atlas! the purchase we were making and was well informed about the vehicle we were about to purchase. We left with a 2022 Atlas! More
by Marisol
Employees Worked With
Charles Diaz , John Gordon
June 23, 2022
We had a wonderful experience working with Luis. The process was stress-free and pleasant. He was able to find me a vehicle that suited my needs. Luis was responsive and extremely knowledgeable, no The process was stress-free and pleasant. He was able to find me a vehicle that suited my needs. Luis was responsive and extremely knowledgeable, not only about the vehicle itself but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Thank you, Luis!! More
by K.M.Bowden
Employees Worked With
Luis Gonzalez
June 22, 2022
Clean location. Staff Edgar and David were professional, friendly, and quick. In a time where getting a car is hard, this process was pretty easy at this dealership. Staff Edgar and David were professional, friendly, and quick. In a time where getting a car is hard, this process was pretty easy at this dealership. More
by selma.matezic
June 22, 2022
Charles was a absolute blessing. Helped me get a 2020 Jetta, extremely helpful and understanding. Highly recommend if you are new to financing a car or new to car shopping at all. Helped me get a 2020 Jetta, extremely helpful and understanding. Highly recommend if you are new to financing a car or new to car shopping at all. More
by Annagately
Employees Worked With
Other Employees :
Charles Diaz, Haley Crawford, John Gordon, Dan Brasil, Alex Paszkowski, Eddie Martinez, Enrique Garibay, Luis Gonzalez
June 21, 2022
Excellent service, I would highly recommend coming to Laura. She was knowledgable, professional and friendly. Laura. She was knowledgable, professional and friendly. More
by eialola03
