Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,743 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,743 reviews
May 03, 2022
Ray and Charles were excellent! Helped me with everything I needed and gave me amazing service during the entire process. Helped me with everything I needed and gave me amazing service during the entire process. More
by luke.swn
May 02, 2022
Everybody is so friendly they make you fell so comfortable , good people good vibe love it!!! comfortable , good people good vibe love it!!! More
by mfornalewski
Employees Worked With
April 30, 2022
From greetings,reminder of confirming address/directions ,offering accommodation at site and pleasant friendly well mannered through out the whole process/experience Over all great , Super practical suff ,offering accommodation at site and pleasant friendly well mannered through out the whole process/experience Over all great , Super practical sufficient More
by Resi M
Employees Worked With
Eddie Valadez
April 28, 2022
All the team very friendly in this delear and very informed, thanks to Edgar who helped me I was able to get the car of my dreams informed, thanks to Edgar who helped me I was able to get the car of my dreams More
by carlos E
April 28, 2022
My husband and I are repeat customers of VW and our Sales Associate Ray Cotto and the Manager Clemente was super knowledgeable and supportive. Ray takes away the anxiety and buffers the stress that is often Associate Ray Cotto and the Manager Clemente was super knowledgeable and supportive. Ray takes away the anxiety and buffers the stress that is often associated with purchasing a car! We love Ray and appreciate his approach and candidness. He brings such a human component to the car sales process. He has helped us understand the specs and benefits of the automobile, make & model. It’s always a pleasure doing business with them. This is our 2nd VW purchase at City VW on Irving Park Rd. We chose this place Bc of the comfort level, inventory and our love for VW. More
by Tinantomhampton
Employees Worked With
April 26, 2022
I worked with Charles Diaz and he went above and beyond to make sure I had the correct information and service for my new Atlas. He was responsive and stuck with me as I did a lot of back and forth on the to make sure I had the correct information and service for my new Atlas. He was responsive and stuck with me as I did a lot of back and forth on the car and specs! Thank you More
by mecoas
Employees Worked With
Charles Diaz
