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City Volkswagen of Chicago
Chicago, IL
3,766 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,766 reviews
February 15, 2025
Absolutely great customer service made me feel safe with purchasing my vehicle I would recommend city volkswagen to family and friends purchasing my vehicle I would recommend city volkswagen to family and friends More
by Lovedemari
Employees Worked With
February 15, 2025
My experience with this dealership was a good one because Brandon Rosenow made it happen. Thank you Brandon for your time, dedication and patience! Brandon Rosenow made it happen. Thank you Brandon for your time, dedication and patience! More
by esl.1987
Employees Worked With
February 15, 2025
David is the best man in the building he just made my dreams come true with my dream car dreams come true with my dream car More
by annaflasza
February 14, 2025
I was very pleased with the service I received here. Brandon Rosenow was especially knowledgeable and helped me to navigate the purchasing process quite easily!!! Brandon Rosenow was especially knowledgeable and helped me to navigate the purchasing process quite easily!!! More
by cynben60302
February 14, 2025
Laura is wonderful. She really understands her customers’ needs and is able to offer the best options with honestly and transparency. That’s why this is the second car She really understands her customers’ needs and is able to offer the best options with honestly and transparency. That’s why this is the second car we purchased with her help. More
by José
February 13, 2025
Laura Torres will always exceed your expectations! She is dedicated, patient, kind, transparent, and she makes sure that all your specific needs and hopes are taking into consideration. She truly care She is dedicated, patient, kind, transparent, and she makes sure that all your specific needs and hopes are taking into consideration. She truly cares for her clients and goes above and beyond to make your car-buying experience smooth and pleasant for you and your family! More
by Diego
Employees Worked With
February 13, 2025
Had a great experience purchasing a used Subaru from this dealership. My salesperson Eddie was very knowledgeable and easy to work with. dealership. My salesperson Eddie was very knowledgeable and easy to work with. More
by maxpeltrex
Employees Worked With
February 08, 2025
Working with Brandon Rosenow was a pleasure. He knows how to give a good explanation on everything and give us a better on understanding on any of our concerns. It was smooth and easy to work wi He knows how to give a good explanation on everything and give us a better on understanding on any of our concerns. It was smooth and easy to work with him. I definitely recommend him for everyone. More
by alexavillafuerte513
Employees Worked With
February 08, 2025
Juan is very nice! He was very honest and gave honest opinion! Tim the manger was also very honest and helpful. I truly appreciate the deal we worked out He was very honest and gave honest opinion! Tim the manger was also very honest and helpful. I truly appreciate the deal we worked out More
by kduarte
February 08, 2025
Super awesome service ! Juan was amazing and his Manager they were super helpful in getting me into my new car ! VW is the way to go and you won’t be disappointed they will Juan was amazing and his Manager they were super helpful in getting me into my new car ! VW is the way to go and you won’t be disappointed they will fight tooth and nail to get you the price and payment you’re looking for. I appreciate their hard work and dedication in this process because lord knows car buying and shopping ain’t easy but they make it easy peezy. Thanks again guys! Keep it up and I’ll be back for sure. More
by Stacieemartinez14
