City Volkswagen of Chicago

Everything was smooth and easy! They even had a car delivered from their sister store for me! They even had a car delivered from their sister store for me! More

Great staff very accommodating and listened to all my concerns and needs definitely appreciated greatly concerns and needs definitely appreciated greatly More

Great customer service! Work well to make trade ins work. Would come back here to purchase another car! Ray was wonderful and friendly to work with. Very knowledge. Work well to make trade ins work. Would come back here to purchase another car! Ray was wonderful and friendly to work with. Very knowledge. More

Had a great experience buying a car from here. Edgar was super helpful and transparent. It was a hassle free experience and he didn’t hound me like other dealers. It was a pleasant buying experien Edgar was super helpful and transparent. It was a hassle free experience and he didn’t hound me like other dealers. It was a pleasant buying experience overall! More

Came in for a cup of coffee and a wash and ran into John and Ray and ended buying a New VW Taos. Thank you guys for taking care me once again and Ray and ended buying a New VW Taos. Thank you guys for taking care me once again More

Everything about the car buying process was easy here! Charles was easy to work with and able to get us exactly what we needed - the price was great and the VW warranties offered can't be beat. Charles was easy to work with and able to get us exactly what we needed - the price was great and the VW warranties offered can't be beat. More

Drove from Michigan to get the car. Excellent customer service, smooth transaction and spotless car received. Excellent customer service, smooth transaction and spotless car received. More

I would tell everyone to come here to get a car , it was so easy nice and friendly everyone from management to sales and those hard working cashiers so easy nice and friendly everyone from management to sales and those hard working cashiers More

My car was totaled and I have been carless but My first BRAND NEW CAR and I DONT TRUST ANYONE, but Ray is amazing!! Makes me feel like family, and he listened to what I wanted, asked me questions, and work BRAND NEW CAR and I DONT TRUST ANYONE, but Ray is amazing!! Makes me feel like family, and he listened to what I wanted, asked me questions, and worked with me via email/text/calls message because I was at work, so when I got to the dealership it was like nothing!! Peaceful and amazing experience thank you so much Ray for my beautiful truck!! More

My dad and I have been searching for a car for weeks and everywhere we called had little to no inventory in stock within our price range. It was honestly kind of discouraging but we decided to take a chance everywhere we called had little to no inventory in stock within our price range. It was honestly kind of discouraging but we decided to take a chance and call city vw of Chicago. We were immediately put in contact with Edgar who kept us in the loop with his current inventory, what had just sold and what was coming in soon. We could only stop in on Saturday and he made sure to have a few vehicles set aside for us (some that we were already looking into and some that he had recommended). We went in just to view but at the end of the day we purchased a new 2022 vw Taos and it was by far the best experience! Edgar made the process so easy as he was highly knowledgeable and patient with my dad and I (we asked hundreds of questions since this was my first ever time buying a car!!). If you are in the market for a car, please ask for Edgar!! He truly went above and beyond to find the right vehicle for me! Super rare to find someone so personable these days! More