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City Volkswagen of Chicago
Chicago, IL
3,806 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,806 reviews
January 30, 2022
Laura and the rest of the team were simply amazing. My friend and I wandered in after a less than great experience at another dealership, and it was like night and day. Laura actually listened to what I friend and I wandered in after a less than great experience at another dealership, and it was like night and day. Laura actually listened to what I wanted in a new vehicle and worked with me to find it. I cannot recommend City VW and Laura enough. More
by Rmb
Employees Worked With
January 29, 2022
We worked with Alex and had a great buying experience, way better than we got at other dealerships. The process was easy and there was no pressure throughout most of it although once you start to sign the way better than we got at other dealerships. The process was easy and there was no pressure throughout most of it although once you start to sign the papers more add ons come up so the pressure amps up a little but I assume that’s how it is everywhere. Alex really did want to make sure we were happy with our purchase and even helped look for ways to help knock some money off the price for us which was great. More
by RPIrvingPark
Employees Worked With
Other Employees :
Diana was great too; Chris Molina almost cost them the sale on a previous visit but almost everyone else was great, Alex Paszkowski
January 29, 2022
My second time here at city ve and I have to say good service.Ray and Edgar gave me good deal.I came here years ago and it is a better experience now. service.Ray and Edgar gave me good deal.I came here years ago and it is a better experience now. More
by J-Carmen Martínez
January 28, 2022
Great friend people here . Charles Diaz was awesome. Greeted me upon entry and had me in and out in a couple hours driving a Brand new Tiguan . Greeted me upon entry and had me in and out in a couple hours driving a Brand new Tiguan . More
by Jacoan
Employees Worked With
Charles Diaz , John Gordon, Erick Schneuker
January 28, 2022
Painless buying experience. Would recommend visiting Edgar Anaya for your next VW purchase in Chicago. Edgar Anaya for your next VW purchase in Chicago. More
by mdsimrell
Employees Worked With
January 27, 2022
We received great service when we got a car here. Charles Diaz was personable and professional and answered all our questions. He was great at helping us compare options and make the right decision. Would hi Diaz was personable and professional and answered all our questions. He was great at helping us compare options and make the right decision. Would highly recommend this place! More
by catherinelise
Employees Worked With
Charles Diaz, Erick Schneuker
