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City Volkswagen of Chicago
Chicago, IL
4,081 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,081 reviews
August 30, 2022
Charles Diaz and Diego was really very helpful in purchasing my first car in US and it was a very smooth process as a new comer in US. Also they went one step a head in setting up my insurance and iP purchasing my first car in US and it was a very smooth process as a new comer in US. Also they went one step a head in setting up my insurance and iPass for my car to ensure my safe way back to home More
by Shanmuga
Employees Worked With
Erick Schneuker, Charles Diaz, Diego Fernandez
August 30, 2022
Laura was great! We knew what we wanted and she delivered. She wasn't too pushy and she made sure to communicate with us throughout the process. We knew what we wanted and she delivered. She wasn't too pushy and she made sure to communicate with us throughout the process. More
by jverdaguer
August 28, 2022
Second purchase with City. It was a fast and relatively fair experience. Would recommend to others for a no hassle purchase. It was a fast and relatively fair experience. Would recommend to others for a no hassle purchase. More
by tussing
August 27, 2022
Ray Cotto and Eric helped us out today in buying our new car for our growing family. Ray had great energy, super friendly, and easy to talk to. Made the whole process easy. car for our growing family. Ray had great energy, super friendly, and easy to talk to. Made the whole process easy. More
by Johannar193
Employees Worked With
August 27, 2022
Thanks to Edgar for a seamless car-buying experience! We were able to set up an appointment beforehand, test drive the car we'd had in mind, and make our decision without feeling any pressure. Edgar was We were able to set up an appointment beforehand, test drive the car we'd had in mind, and make our decision without feeling any pressure. Edgar was easy to communicate with and made us feel at ease. The whole team worked with our specific needs and bottom lines and we were able to come up with a deal that fit all of our needs. Would recommend visiting for your next car purchase! More
by vlaytcheva
August 27, 2022
Best car buying experience ever! Laura expertly led us through the car buying process and patiently helped us make the best choice for our family. Thank you Laura! Laura expertly led us through the car buying process and patiently helped us make the best choice for our family. Thank you Laura! More
by Maria
Employees Worked With
August 27, 2022
Luis and the whole team took great care of us and made the car buying experience painless and easy! We love our new iD4 and are so happy to be part of the EV world now. Thank you, City Volkswagen! the car buying experience painless and easy! We love our new iD4 and are so happy to be part of the EV world now. Thank you, City Volkswagen! More
by gtrgirl
Employees Worked With
John Gordon, Luis Gonzalez
August 24, 2022
We loved our experience with City VW, and Luis and the rest of the staff who helped during this process were absolutely amazing. It took almost 2 years for our ID.4 to be shipped and they maintained conta rest of the staff who helped during this process were absolutely amazing. It took almost 2 years for our ID.4 to be shipped and they maintained contact with us the whole time, updating us, and inviting us to come see and test drive the car to ensure that we still liked our initial pick. More importantly they kept us posted on price fluctuations and updates on new versions as a lot changed during the 2 years our order stayed pending. During the actual purchase process we could tell Luis was really busy, but he made sure to not rush us, and went through the whole car and purchase process multiple times, guiding us to the best resources for familiarizing ourselves with the ID.4. We highly recommend that anyone in the market for an ID.4 reach out to him and use City Volkswagen of Chicago as their dealer of choice. More
by KJP000
Employees Worked With
Luis Gonzalez
August 23, 2022
George was amazing to work with! Out of state purchase? No problem! City Volkswagen of Chicago was easy to work with, had great communication, worked well with my bank, and made the Out of state purchase? No problem! City Volkswagen of Chicago was easy to work with, had great communication, worked well with my bank, and made the whole process quick and easy. Thanks a ton! More
by Anya
Employees Worked With
George Skoubis
