City Volkswagen of Chicago

This dealership is Amazing. The staff is professional and welcoming. They communicated through the entire process. Also the facility was clean and they have waiting areas where you can plug in and get some w welcoming. They communicated through the entire process. Also the facility was clean and they have waiting areas where you can plug in and get some work done :) More

I had an excellent experience selling my used car at this dealer. Eduardo was efficient, friendly, and consistently followed up on any action items. dealer. Eduardo was efficient, friendly, and consistently followed up on any action items. More

Smaller location, easy to navigate, friendly and helpful team throughout (on the phone, sales process, finance, etc). team throughout (on the phone, sales process, finance, etc). More

Ray was an awesome salesman. I've been shopping for a vehicle for the last past three months and Ray is by far the best I've came across dealing with multiple salesmen. He was very patient with me and ve vehicle for the last past three months and Ray is by far the best I've came across dealing with multiple salesmen. He was very patient with me and very informative. I would recommend Ray to anyone. He doesn't hassle you and hes very cool and funny!!! More

Great people they are friendly and made you feel comfortable. Edgar Anaya made me feel like I was part of the family. He was helpful and explain everything. comfortable. Edgar Anaya made me feel like I was part of the family. He was helpful and explain everything. More

Buying a car from this dealership was a breeze. My husband and I were talking about how it was the best and most seamless experience we've ever had. Working with Charles, Clemente, and Jennifer was gr husband and I were talking about how it was the best and most seamless experience we've ever had. Working with Charles, Clemente, and Jennifer was great. They were all knowledgeable, answered our questions, and made us feel welcomed. Would highly recommend buying from them. We are now part of the VW family and I could see it staying that way. More

Eddy was very helpful and insightful. Always ready to answer calls, accessible and follows up. answer calls, accessible and follows up. More

The service are so nice they are so nice eddy and Alex help me and they answer all my questions help me and they answer all my questions More

Very good experience here. Staff was up front helpful and not pushy. Never felt rushed and they were thorough in answering all my questions both with the vehicle it’s set as well as financing options. and not pushy. Never felt rushed and they were thorough in answering all my questions both with the vehicle it’s set as well as financing options. More

Getting a car here was the easiest process ever.Edgar Getting a car here was the easiest process ever. Edgar made everything super smooth and reasonable! He is very knowledgeable about their vehicles an Getting a car here was the easiest process ever. Edgar made everything super smooth and reasonable! He is very knowledgeable about their vehicles and most importantly, not a pushy salesman! I have never met such a patient salesperson! He is the guy to ask for! Some dealerships you need to take about most of your day to get a final sale while this day was quick & easy with them! Ernie was also great in finance! Very knowledgeable & not pushy! Definitely will recommend to anyone in need of a VW! More