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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
October 15, 2021
Purchased a decent vehicle for a decent price. During the purchasing process another customer came in asking about the vehicle I was buying, but the salesman didn't let the other customer view the vehicle be purchasing process another customer came in asking about the vehicle I was buying, but the salesman didn't let the other customer view the vehicle because we were already moving forward on the purchase. That was much appreciated. More
by SUV Buyer
Employees Worked With
Jennifer Stewart, Marcus Carnes
October 11, 2021
I had an amazing experience. Alex was very helpful. He explained everything very well to me and helped me decide on a truck that I felt would fit me best. I am very happy that I went to Volkswagen! explained everything very well to me and helped me decide on a truck that I felt would fit me best. I am very happy that I went to Volkswagen! More
by mivilla42
Employees Worked With
Alex Rocha
October 08, 2021
Worked with Charles and Clemente to get the best deal on the car I wanted. It was as painless of an experience as possible when getting a new car. the car I wanted. It was as painless of an experience as possible when getting a new car. More
by ariana.neufeld
Employees Worked With
Charles
October 07, 2021
Laura was AMAZING!!! this was my 1st time buying a car, so i didnt had a lot of experience but i know ehat did i wanted, she was so patient with me, explained how things work and never was pushing. I reall so i didnt had a lot of experience but i know ehat did i wanted, she was so patient with me, explained how things work and never was pushing. I really apriciate her treating me with lots of confort and informing me about what was the best option. I did my research before coming in so i knew that it was legit. She was so honest anf just a really good person and excellent worker that im definitely just comming back to this location to have her service. When i got my car you vould feel the honest excitement due to previous paperwork and because she also knew that it was my 1st car. I loved also that she speaks spanish so thats a mega plus!! Love lovr live her and would recommend 100000000 times. More
by Melanie Quistian
October 07, 2021
Very helpful salesman. He answered all my questions with great detail. Never made me feel pressured at all to buy from them. I’m very happy that I did buy my car from City Volkswagen of Chicago. great detail. Never made me feel pressured at all to buy from them. I’m very happy that I did buy my car from City Volkswagen of Chicago. More
by 24junior
Employees Worked With
Eddie Martinez
