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City Volkswagen of Chicago
Chicago, IL
3,744 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,744 reviews
August 31, 2021
Alex was professional while still maintaining a friendly experience. He was honest with me when it came to choosing the best payment options for my situation. I recommend you work with him for the best expe experience. He was honest with me when it came to choosing the best payment options for my situation. I recommend you work with him for the best experience! More
by Henry Y
Employees Worked With
Alex Paszkowski
August 30, 2021
So happy with my decision to purchase a 2021 Volkswagen Atlas from City Volkswagen of Chicago. Edgar and Marcus made the process super easy and were kind, knowledgeable and helpful throughout every step. T Atlas from City Volkswagen of Chicago. Edgar and Marcus made the process super easy and were kind, knowledgeable and helpful throughout every step. Thank you! More
by njpantano
August 30, 2021
Great experience - straight forward, with no hassle or trying to show vehicles that I wasn’t interested in. Marcus was pleasant and professional without being pushy. Definitely recommend. trying to show vehicles that I wasn’t interested in. Marcus was pleasant and professional without being pushy. Definitely recommend. More
by Mike K.
Employees Worked With
Marcus Carnes
August 30, 2021
Marcus was THE best salesman!!!!!!! He really took the time to explain everything and searched for the car that was for me. I love my car. time to explain everything and searched for the car that was for me. I love my car. More
by tamika76
Employees Worked With
Richard Ruiz, Marcus Carnes
August 30, 2021
I was really impressed with the dealership experience here. Alex was funny, thorough and great to work with. He worked hard to get us the best deal and once we made the decision to purchase he worked wit here. Alex was funny, thorough and great to work with. He worked hard to get us the best deal and once we made the decision to purchase he worked with me to explain every feature of our 2021 Atlas. I would definitely recommend City VW Chicago to my friends/family and to anyone reading this review. More
by Rafael
Employees Worked With
Alex Paszkowski, Jennifer Stewart
August 30, 2021
Perfect customer service, very nice and helpful! Gave us all the information needed to make a purchase and I’m pretty confident with the decision we took. I appreciate the time and effort he has put to hel all the information needed to make a purchase and I’m pretty confident with the decision we took. I appreciate the time and effort he has put to help me make this purchase. More
by Haya
Employees Worked With
Enrique Garibay
August 30, 2021
We had an excellent experience. Enrique was knowledgeable, friendly and patiently listened to what we were looking for and has provided us with the all the information we requested. knowledgeable, friendly and patiently listened to what we were looking for and has provided us with the all the information we requested. More
by Fedaa Khasawneh
Employees Worked With
Enrique Garibay
August 28, 2021
Charles was perfect on showing me all the features and making this Atlas Cross Sport the obvious choice! I love my new truck. Thank you City VW of Chicago! making this Atlas Cross Sport the obvious choice! I love my new truck. Thank you City VW of Chicago! More
by avdodauzaimovic
Employees Worked With
Charles Diaz , John Gordon, Dan Brasil
August 26, 2021
Great service and hospitality as well as accommodations for all my needs. I’ve had a pleasant experience purchasing my 2020 Passat S and they also helped me set up my insurance for all my needs. I’ve had a pleasant experience purchasing my 2020 Passat S and they also helped me set up my insurance More
by Noha
Employees Worked With
Eddie Martinez, Jennifer Stewart
August 25, 2021
Just purchased a 2022 Volkswagen Taos. from City Volkswagen of Chicago. My salesperson was Marcus he was super nice and very knowledgeable. He made a stressful situation easy and painless. Really sa Volkswagen of Chicago. My salesperson was Marcus he was super nice and very knowledgeable. He made a stressful situation easy and painless. Really satisfied with the overall service. More
by sandrahernandez3176
Employees Worked With
Marcus Carnes
