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City Volkswagen of Chicago
Chicago, IL
3,807 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,807 reviews
August 03, 2021
Very professional, 2nd vehicle leased at this dealer. Eddie Martinez and Rich Ruiz made it possible to happen. We are very satisfied. Finance was easy Eddie Martinez and Rich Ruiz made it possible to happen. We are very satisfied. Finance was easy More
by epifaniof210
Employees Worked With
Richard Ruiz, Ernie Quezada, Eddie Martinez
August 03, 2021
Had a great experience. I met with Eddie a few days before actually leasing my car. Eddie Martinez gave me all the information I needed, and worked with me through the process. When I returned, everyth before actually leasing my car. Eddie Martinez gave me all the information I needed, and worked with me through the process. When I returned, everything was ready to go to take my new car home with me. Easiest car experience to date. More
by jillianpaigeisola
Employees Worked With
Ernie Quezada, Eddie Martinez
August 03, 2021
Kind and honest! Eddie Martinez was an absolute joy to work with. Would definitely recommend this dealer to everyone I know! I'll be team Eddie always! work with. Would definitely recommend this dealer to everyone I know! I'll be team Eddie always! More
by biagiojgreco
Employees Worked With
Eddie Martinez, Jennifer Stewart
August 03, 2021
Edgar was the real gem to this place. Truthfully I had some issues overall with communication with the facility. But Edgar provided fantastic customer service that made me feel confident in my purchase. some issues overall with communication with the facility. But Edgar provided fantastic customer service that made me feel confident in my purchase. More
by rschulte987
August 03, 2021
I recently visited City Volkswagen to trate my car. The crew there is excellent specially Mr. Eddie Valadez. Mr. Valades is a very professional and friendly fellow, the transaction was very and stress fre crew there is excellent specially Mr. Eddie Valadez. Mr. Valades is a very professional and friendly fellow, the transaction was very and stress free. Thank you Eddie. More
by Cesar
Employees Worked With
Eddie Valades, Eddie Valadez
August 03, 2021
This dealership is really nice and there’s nice employees. employees. More
by Michelle
Employees Worked With
August 03, 2021
Laura assist me with purchasing my first vehicle. And all I can say is she is AMAZING! She made everything such a breeze. I highly recommend her. I’m very happy with my experience with her. I can say is she is AMAZING! She made everything such a breeze. I highly recommend her. I’m very happy with my experience with her. More
by Coria.Jacqueline21
Employees Worked With
August 03, 2021
Amazing service, energy and enthusiasm. Laura Torres was very professional and knowledgeable. She worked hard to find the best fit for us. Great overall experience! very professional and knowledgeable. She worked hard to find the best fit for us. Great overall experience! More
by María
August 01, 2021
My husband and I came here to check out the selection and test drive. We ended up leaving with the car of our dreams, thanks to George. He was so helpful and answered every one of our questions with honesty test drive. We ended up leaving with the car of our dreams, thanks to George. He was so helpful and answered every one of our questions with honesty and expertise. We loved getting to know him and had such a great car buying experience. 10/10 would come back to George for our next purchase! More
by Yuededanielle
Employees Worked With
George, John Gordon, Jennifer Stewart
