City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great Experience As someone who doesn’t necessarily love the car buying process from my previous experiences, JP and the team here made this one so quick and easy for As someone who doesn’t necessarily love the car buying process from my previous experiences, JP and the team here made this one so quick and easy for me that I look forward to coming back here in the future. No hassle, informative, worked with me on my budget and made sure I was comfortable. Couldn’t be happier with my new Tiguan. Highly recommend seeing JP for your next car purchase! More
By far hands-down this is probably the most reasonable Volkswagen dealer in the city. When it comes to discounts and bowing down to first responders they roll out the red carpet. Do you want a excellent t Volkswagen dealer in the city. When it comes to discounts and bowing down to first responders they roll out the red carpet. Do you want a excellent top-notch personable salesman go see JP he is truly the best. Also Anthony a gem. The dealership is nice clean staff is courteous deals are spot on and how they treat you is like family. You could not ask for anything better within a dealership. I've been shopping around for about a month for a Volkswagen dealt with about six different dealerships and they went above and beyond to meet my needs. I highly recommend city VW on Irving Park In portage Park you will not be disappointed More
John Gordon was extremely patient, accessible and helpful throughout my car search and went above and beyond to ensure he found me exactly what I was looking for! throughout my car search and went above and beyond to ensure he found me exactly what I was looking for! More
salesman was great dealership policies frustrating The used car reconditioning fee charged to a customer reducing the amount of their trade is complete downer and upset me to the point It took all the The used car reconditioning fee charged to a customer reducing the amount of their trade is complete downer and upset me to the point It took all the wind out of my sail. Maybe it is just another BS dealer fee, but just give straight forward numbers don't try to reinvent the wheel. More
Overall quite good. Ernie was most helpful in helping me get into a new 2019 GTI, great car. Ernie was very courteous and professional. He was aware that we had driven Ernie was most helpful in helping me get into a new 2019 GTI, great car. Ernie was very courteous and professional. He was aware that we had driven down from Milwaukee so he made sure that the car would be ready when we arrived. Would do business with Ernie again, and it is nice to have a large dealership that is all Volkswagen. Would have given 5 stars except for the fact that we noticed a slight chip in the paint. We were told it would be taken care of but was not. Aside from that we were quite satisfied. More
JP Scala And Mark Benne are hands down two of the most genuine and honest people you will ever meet in the car business. Not only do they give you the best experience you can possibly have buying your fir genuine and honest people you will ever meet in the car business. Not only do they give you the best experience you can possibly have buying your first new Volkswagen, they really go out of their way to treat you like a friend/ family member. Couple that with getting a fantastic deal.. it is a true win, win all around. I seriously do believe if you’re in the market for a vehicle, come on down and ask for JP!!!!! More
Got the exact car I wanted! This is our second car with City VW. We looked at lots of cars in this style but I knew that we would end up with the Tiguan because I've been so impr This is our second car with City VW. We looked at lots of cars in this style but I knew that we would end up with the Tiguan because I've been so impressed with the staff and service at City VW of Chicago. Ryan took a lot of time to work with us, including splitting our test drive so our son wasn't left alone, and we left feeling excited with our purchase. More
Ryan helped me find the right car and the process was smooth. Very helpful and pleasure to talk to. Highly recommend the staff here as they were all very accommodating. smooth. Very helpful and pleasure to talk to. Highly recommend the staff here as they were all very accommodating. More
5 stars! ⭐️⭐️⭐️⭐️⭐️..JP and Dan have been incredible. This is our second car here and I would recommend City VW and the team over and over. They are no nonsense, fair, up front and the service department This is our second car here and I would recommend City VW and the team over and over. They are no nonsense, fair, up front and the service department is just as great. We couldn’t ask for better and will return for years to come. Thank you JP, Dan, and the whole crew at City VW. You are doing it right!! Michelle and Carlo More
Very professional and very friendly Ernie helped me to Very professional and very friendly Ernie helped me to get my first New Car with No money down Thank you Ernie for your help i really appreciate t Very professional and very friendly Ernie helped me to get my first New Car with No money down Thank you Ernie for your help i really appreciate that Youre the Best More