City Volkswagen of Chicago

This dealership goes above and beyond for their customers. I was not only taken care of in the purchase process- but well after. I had a great experience purchasing a manual transmission Jetta thro customers. I was not only taken care of in the purchase process- but well after. I had a great experience purchasing a manual transmission Jetta through Jonn Gordon and Alex Paszkowski, but quickly realized a manual was not something I wanted in the city. John set up an exchange for an automatic for me. Alex even drove it 30 minutes to meet me for the swap. You can absolutely trust this dealership! More

Marcus was indeed a pleasure to work with . He tried his best to accommodate us with all our needs for a vehicle by going out if his way to retrieve vehicles from other locations and wearing a smile at all best to accommodate us with all our needs for a vehicle by going out if his way to retrieve vehicles from other locations and wearing a smile at all times I highly recommend Marcus ! More

Worked with Enrique who was extremely helpful during our car purchasing process. He was very personable and patient as we tested out a few cars before making a decision. He never made us feel rushed or like car purchasing process. He was very personable and patient as we tested out a few cars before making a decision. He never made us feel rushed or like we were asking too many questions. He also went above and beyond to get a few small things adjusted on the vehicle we did purchase so it was perfectly up to our standards. Enrique also responded and set up a service appointment for these fixes on his day off, great service and experience! More

If you are in the market for a car, City Volkswagen of Chicago is your place. Marcus Carnes (not listed) helped me out and I'll be buying every car from him in the future. City VW of Chicago is a no nonse Chicago is your place. Marcus Carnes (not listed) helped me out and I'll be buying every car from him in the future. City VW of Chicago is a no nonsense dealership and truly seem to be there to move product by getting you a great deal (instead of nickel-and-diming you like most others out there). My experience with the whole team was excellent and I would highly recommend. More

Laura was amazing to work with in our recent purchase. She was extremely kind and accommodating in our concern with Covid and the car buying process. This was the best car buying experience I’ve had. Than She was extremely kind and accommodating in our concern with Covid and the car buying process. This was the best car buying experience I’ve had. Thank you, Laura! More

If you plan to buy Volkswagen, buy from Eddie at this dealership. Great people skills, and the best sales person you will come across. He went above and beyond to get me the right deal. John, exceptional dealership. Great people skills, and the best sales person you will come across. He went above and beyond to get me the right deal. John, exceptional overall sales experience. He was very patient while I made my decision! More

Made a appointment with Eddie to look at a new volkswagen jetta r-line. He was very friendly, showed me around car and features, and got it at a good price. jetta r-line. He was very friendly, showed me around car and features, and got it at a good price. More

Bought a vehicle and had assistance from Ray and Eddie! They made the process easy! They were easy to deal with and were nice. Thanks for everything! really enjoy our Atlas! They made the process easy! They were easy to deal with and were nice. Thanks for everything! really enjoy our Atlas! More

Although not listed, Marcus Carnes (sales person) was excellent. He took pride in his work and with assisting me with my new car purchase. Marcus was prompt and resourceful when answering my questions. C excellent. He took pride in his work and with assisting me with my new car purchase. Marcus was prompt and resourceful when answering my questions. Communication provided was greatly appreciated seeing that vehicle pickup was a later date from purchase. I would definitely recommend City VW of Chicago and Marcus Carnes. More

Eddie was very helpful in finding the exact vehicle we Eddie was very helpful in finding the exact vehicle we wanted! He was attentive, informative and was very willing to find the perfect vehicle for us Eddie was very helpful in finding the exact vehicle we wanted! He was attentive, informative and was very willing to find the perfect vehicle for us. He kept us informed throughout the whole process and made sure we were good with the car value and financing terms. He even went above and beyond to find the exact vehicle we wanted. We're very happy with Eddie, the process, and especially our new vehicle! Thank you for making this a painless experience, Eddie! More