City Volkswagen of Chicago

Very pleased with the buying process. Ray was very patient and wanted to make sure I was making the best choice. I felt that they were really looking out for me. patient and wanted to make sure I was making the best choice. I felt that they were really looking out for me. More

They were extremely kind, let me drive as long as I wanted and were very informative. I felt respected and accommodated the whole time. Plus got a great deal wanted and were very informative. I felt respected and accommodated the whole time. Plus got a great deal More

We had a great experience at the dealership. Our sales associate Laura Torres did an outstanding job! I would recommend this dealership and Laura for your next car purchase. associate Laura Torres did an outstanding job! I would recommend this dealership and Laura for your next car purchase. More

I just did business here with Marcus Carnes he was really nice, cool, enthusiastic and made me feel comfortable about buying my first car with Volkswagen Chicago nice, cool, enthusiastic and made me feel comfortable about buying my first car with Volkswagen Chicago More

Great place to buy vehicles...my experience was very please❤️Eddie Martinez was sooooo nice and patient with me since I didn’t know much about cars...so will be back✌🏿 please❤️Eddie Martinez was sooooo nice and patient with me since I didn’t know much about cars...so will be back✌🏿 More

Michael Jatkowski presented 3 vehicles explained all the options was very knowledgeable and friendly Definitely asset to your business If I was interested in your product I definitely would have him tak options was very knowledgeable and friendly Definitely asset to your business If I was interested in your product I definitely would have him taking care of me More

Great customer service skills, Marcus and Richard were able to answer all my questions and made me and my family feel very welcomed. Transaction from start to end was very smooth. I highly recommend VW o able to answer all my questions and made me and my family feel very welcomed. Transaction from start to end was very smooth. I highly recommend VW of Chicago to anyone in the market of car shopping. More

We came in looking for a wagon or tiguan, looking for reliability and storage space. After looking at several models and talking to Marcus about what we needed we ended up going for a passat, and were a reliability and storage space. After looking at several models and talking to Marcus about what we needed we ended up going for a passat, and were able to work out a nice deal on a 2019 with extremely low mileage. Marcus was very helpful, and sent us several models of cars until we found the perfect model. More

THIS DEALERSHIP IS FIRST CLASS ALL THE WAY . FROM THE TIME I CALLED TO INQUIRE ABOUT A VEHICLE ,; JOHN THE SALESMAN WAS EXTREMLEY HELPFUL IN EVERY WAY. HE MADE SURE HE CONTACTED SEVERAL BANKING/LOAN INS TIME I CALLED TO INQUIRE ABOUT A VEHICLE ,; JOHN THE SALESMAN WAS EXTREMLEY HELPFUL IN EVERY WAY. HE MADE SURE HE CONTACTED SEVERAL BANKING/LOAN INSTITUTIONS UNTIL HE GOT SECURED ME A LOAN I COULD BUDGET FOR. THEN HE INTRODUCED ME TO MIKE WHO WALKED ME AROUND THE ENTIRE PARKING LOT PATIENTLY ANSWERING ANY QUESTION I HAD. THEN I MET ERNIE WHO CLOSE THE DEAL ALLOWING ME TO ACQUIRE A BRAND NEW CAR WITHOUT THE USUAL HAGGLING YOU GET AT CAR DEALERSHIPS. THEY INCLUDED AND CONSULTED ME ME EVERY STEP ALONG THE WAY..I WHOLEHEARTEDLY RECOMMED THIS DYNAMIC TRIO TO ANY PERSPECTIVE CAR PURCHASER More

Purchased a new Tiguan with Marcus yesterday. From start to finish this was an amazing experience! Marcus, John and Ernie were all wonderful to work with! Would highly recommend City Volkswagon to anyone ne to finish this was an amazing experience! Marcus, John and Ernie were all wonderful to work with! Would highly recommend City Volkswagon to anyone needing a car! More