City Volkswagen of Chicago

Very happy with our new VW Golf. Enjoyed working with Marcus, friendly, prompt, true to his word. He went above and beyond to find us a car in our preferred color. Marcus, friendly, prompt, true to his word. He went above and beyond to find us a car in our preferred color. More

Ray was very outstanding. Helped with my budget and went the extra mile to ensure the vehicle was set and ready to hit the road. Thanks! the extra mile to ensure the vehicle was set and ready to hit the road. Thanks! More

I set up an appointment with Luis Gonzalez. Arrived on time and he was also on time and he had everything ready. He's a very energetic and personable person. We talked about cars and non car issues. Ve time and he was also on time and he had everything ready. He's a very energetic and personable person. We talked about cars and non car issues. Very easy to deal with and made the car buying experience enjoyable. I'm 60 miles from the dealership and glad I went to City VW of Chicago. I had zero problems and in and out pretty quickly. Luis is a young man with a fantastic attitude and I wish him luck. Thanks Luis! More

After a long search for a new car and a lot of frustrations caused by being fished to come for a car that was “just sold” and then dragged around for hours, all the emails received without any ans frustrations caused by being fished to come for a car that was “just sold” and then dragged around for hours, all the emails received without any answer on questions asked and just trying to lure us to spend another day being convinced to buy something beyond our budget limit, we finally run it to Alex Paszkowski from the City VW of Chicago. After a lot of sales weasels, it was a great pleasure to deal with a knowledgeable and honest young man whose mission was to meet his client’s needs. I can definitely state that Alex’s knowledge and people skills are what make him a great professional and a key reason why we purchased our new car from the City VW of Chicago. Thank you, Alex, and all of the City VW of Chicago’s sales team for making this purchase a pleasant experience. More

Ryan is amazing! Very personable, responsive, and has extensive knowledge on cars. Loved working with him, and Would definitely work with him again. I also worked with Jennifer in finance- she’s no n extensive knowledge on cars. Loved working with him, and Would definitely work with him again. I also worked with Jennifer in finance- she’s no nonsense and very informational. More

Ray Cotto was a joy to work with. Hassle-free, accommodating and definitely a relaxing way to experience a big purchase. From the test drive to the final purchase, each step of the process was eas accommodating and definitely a relaxing way to experience a big purchase. From the test drive to the final purchase, each step of the process was easy and enjoyable. More

The experience from start to finish was excellent! John, Enrique, and Ernie took great care of us which showed through their customer service and professionalism. They made the car buying process smooth, ef Enrique, and Ernie took great care of us which showed through their customer service and professionalism. They made the car buying process smooth, efficient, and pleasant. Thank you! More

Leased a VW Atlas with Edgar. Very patient and good overall experience. Got the deal I wanted. Will do business there again. Enjoyed the experience. overall experience. Got the deal I wanted. Will do business there again. Enjoyed the experience. More

Purchased a Tiguan and the process was much more relaxed than we anticipated. Enrique was extremely helpful and friendly and I would highly recommend him and the team at City Volkswagen. than we anticipated. Enrique was extremely helpful and friendly and I would highly recommend him and the team at City Volkswagen. More

Great, professional car buying experience with City Volkswagen of Chicago (not something I ever thought I'd write about). Erick and Eddie M. were helpful throughout the process and did not over-steer o Volkswagen of Chicago (not something I ever thought I'd write about). Erick and Eddie M. were helpful throughout the process and did not over-steer or push. They were both responsive to what I was looking for and respected my timing and pace. The communication and follow-up was strong and they worked well as a team. Watch out for Eddie (in a good way); he is hardworking and eager to have his customers have a good experience! More