City Volkswagen of Chicago

As consumers we have many options when purchasing used cars. However, what we want most, is to know that we’re getting our money’s worth. Dealing with Luis Gonzalez made the buying process easy and enjoya cars. However, what we want most, is to know that we’re getting our money’s worth. Dealing with Luis Gonzalez made the buying process easy and enjoyable. His honesty and integrity showed after the sale. After everything was said and done, Luis lived up to his promises that were discussed during the buying process. He’s definitely a person you want to deal with. More

Having had a long new car search thanks in part to the pandemic and interacting with several other dealerships. I could not be happier with my experience at City Volkswagen, working with Edgar.  Over seve pandemic and interacting with several other dealerships. I could not be happier with my experience at City Volkswagen, working with Edgar.  Over several interactions, Edgar provided me great customer service. He was welcoming, knowledgeable, personable, and never pushy. Everyone at the dealership from management to Ernie in finance was fantastic, super friendly, and helping to put together a great deal.  I wouldn't waste my time at any other VW dealership, go to these guys for a great experience.  More

Great follow through & service. Edgar helped me find the exact car I was looking for, and made the experience seamless. I appreciated the extra time he took to help me out. exact car I was looking for, and made the experience seamless. I appreciated the extra time he took to help me out. More

Great, friendly service. Edgar helped us track down a Tiguan with all of the features that we wanted. We were very pleased with our experience Tiguan with all of the features that we wanted. We were very pleased with our experience More

Ray was a great help. Got me into a nice white Volkswagen Passat.Definitely recommend him if you’re in the market for a car! Passat.Definitely recommend him if you’re in the market for a car! More

We were quite happy with the service we received. Edgar didn't miss a beat when we changed our mind on the vehicle we originally came to look at. He was very helpful and accommodating! We ended up purcha didn't miss a beat when we changed our mind on the vehicle we originally came to look at. He was very helpful and accommodating! We ended up purchasing a car (not the one we originally came to look at) and could not be more happy with the service. We would also like to thank Ernie in the finance department. More

A great experience! The place was clean and everyone was super friendly. Our salesman, Luis Gonzalez, got us out on a test drive very quickly and had us leaving in a brand new Jetta R line without any doubt super friendly. Our salesman, Luis Gonzalez, got us out on a test drive very quickly and had us leaving in a brand new Jetta R line without any doubt that this was a great choice More

Had a great experience with Luis! We came in uneasy about buying a new car and he made us feel very comfortable and was understanding. Ended up leaving with a different and much better car than we had in min buying a new car and he made us feel very comfortable and was understanding. Ended up leaving with a different and much better car than we had in mind! More

Ryan is amazing! He patiently guided me through the buying process and provided me with several options that personally fit “me”. Although he is a great salesperson, he was genuine and kind. I never fe buying process and provided me with several options that personally fit “me”. Although he is a great salesperson, he was genuine and kind. I never felt the pressure like you may experience as other dealers. I would definitely recommend Ryan and thank him for the great experience as well as my new Tiguan. More

Alex Paszkowski is the best sales consultant in the business. He went out of his way to answer any question and made the experience fun. He even stood on the curb to make sure we could turn left out of business. He went out of his way to answer any question and made the experience fun. He even stood on the curb to make sure we could turn left out of the dealership safely. I would recommend him to anyone. Got us a great deal and car. More