City Volkswagen of Chicago

Alex was absolutely wonderful to work with and he went above and beyond to ensure all of our questions were answered prior to purchasing our new vw. Definitely work with Alex as he not only cared about ma above and beyond to ensure all of our questions were answered prior to purchasing our new vw. Definitely work with Alex as he not only cared about making sure our car purchase fit well into our daily lifestyle but, also, cared about our family’s Safety. Thanks, Alex!! We’ll see you in the near future! More

Came in to discuss options for refinancing my current leased vehicle and met Ramon, who worked hard to get me in a vehicle that I love! Ramon was patient and had the best sense of humor during what can b leased vehicle and met Ramon, who worked hard to get me in a vehicle that I love! Ramon was patient and had the best sense of humor during what can be a long process. I truly enjoyed my experience at VW. Thank you, Ramon and everyone else who assisted me!!! More

Ryan Lundahl was our salesman and he was AWESOME! He was extremely helpful through the process of leasing a car for the first time. We had to wait over 2 hours for the finance department and Ryan made sure extremely helpful through the process of leasing a car for the first time. We had to wait over 2 hours for the finance department and Ryan made sure we were okay. He checked in with us often to inform us of the extended wait time and made an extra effort to make sure we were comfortable. We were satisfied with our experience and the customer service at City Volkswagen. Additionally, we love our new car! More

Need a new car with the help of the best salesman in the world? Look no further. Ray is the guy! The hard work and dedication does not go unnoticed. Everyone here was extremely nice and informative. Thank y world? Look no further. Ray is the guy! The hard work and dedication does not go unnoticed. Everyone here was extremely nice and informative. Thank you Eric for helping me finance as well!!! This dealership made car buying EASY!! Thank you again! Hello to my new 2018 Tiguan- let’s ride! More

The Best Dealership I Ever Been To, The Salesman Eddie Martinez Has Great Customer Service He Was Polite & Exhibited. He Made Me Feel Comfortable The Moment I Met Him & Reassured Me That He Was Going To D Martinez Has Great Customer Service He Was Polite & Exhibited. He Made Me Feel Comfortable The Moment I Met Him & Reassured Me That He Was Going To Do His Best To Satisfy Me, I Never Second Guessed His Words Or Opinions On My Car Choice. I Am Truly Graceful That He & His Manager Richard Ruiz Was Able To Help Me Make The Best Decision For Me. More

Can't say enough good things about our experience! Malcolm was more concerned that we choose the right vehicle for us than he was about the sale. The process couldn't have been easier! Malcolm was v Malcolm was more concerned that we choose the right vehicle for us than he was about the sale. The process couldn't have been easier! Malcolm was very knowledgeable and friendly. We are very pleased with our purchase! More

Good, service and fast finance, real polite, I liked the car, they cleaned the car, and showed everything I need to know about the car car, they cleaned the car, and showed everything I need to know about the car More

Alex was very informative and knowledgeable about the vehicle we were looking at. It was a good experience and I would recommend him for anybody in the market for a new or used car. vehicle we were looking at. It was a good experience and I would recommend him for anybody in the market for a new or used car. More

My experience with the Sales department at City VW was great. Eddie Martinez was super helpful In showing us the car we wanted and the different options. It was a great, low pressure environment. Rathe great. Eddie Martinez was super helpful In showing us the car we wanted and the different options. It was a great, low pressure environment. Rather than the traditional pushy approach, they let us get back to them after test driving other cars we were interested in. I would recommend Eddie for the following reasons: 1. We were able to work out a great deal without too much back and forth. 2. Eddie did everything he could to make car buying a smooth process. 3. He was very attentive in responding to emails/texts to answer any questions, even after the sale was complete. You really can’t ask for more from a sales experience. More

Nice people, easy to deal with. Much better than the suburban dealers. One would think a City dealer would be very different. This was a very pleasant experience. suburban dealers. One would think a City dealer would be very different. This was a very pleasant experience. More