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City Volkswagen of Chicago
Chicago, IL
3,795 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,795 reviews
December 22, 2024
I bought a new Tiguan at this dealership and had a great experience! Ed was very helpful and made the process easy and painless. experience! Ed was very helpful and made the process easy and painless. More
by caroline.e.reynolds
Employees Worked With
December 21, 2024
My salesman, Ray, and the manager, Tim, were excellent for helping me secure a great deal on my first car, a Jetta! This is my dream first car and I’m very grateful to Ray for patiently walking me through for helping me secure a great deal on my first car, a Jetta! This is my dream first car and I’m very grateful to Ray for patiently walking me through the process, and to Tim for helping create a deal that helped me purchase a warranty for peace of mind. Thank you Ray and Tim!!! More
by Miya Bailey
Employees Worked With
December 20, 2024
Very great all around service. From the front desk to the sales rep. Everyone was great. From the front desk to the sales rep. Everyone was great. More
by Massey.carl
Employees Worked With
December 19, 2024
Excellent service of all the team they help me with everything thank you so much everything thank you so much More
by Alejandro
Employees Worked With
December 19, 2024
Came to City Volkswagen to have my beetle serviced also wanted to look at other cars ran into Ray and he took care of me on A Volkswagen thank you so much, Ray wanted to look at other cars ran into Ray and he took care of me on A Volkswagen thank you so much, Ray More
by monicaanton2010
Employees Worked With
December 19, 2024
Wow what a great deal Ray once again gave to my family and me.5Volkswagens already and counting and this City Vw store and me.5Volkswagens already and counting and this City Vw store More
by ishanpatel
December 18, 2024
Very helpful Answered all my questions Was patient with me and explained everything to me with me and explained everything to me More
by Ssilveyra1231
Employees Worked With
December 18, 2024
Ray was so amazing and helpful during the process of buying my first car! The last dealership I went to in crystal lake was a horrible experience. Ray was kind, honest, and transparent throughout the wh buying my first car! The last dealership I went to in crystal lake was a horrible experience. Ray was kind, honest, and transparent throughout the whole process. I would definitely recommend coming here and purchasing your car! More
by md39
December 17, 2024
Came to the wrong VW store Thanks to my Nav and what a blessing it was.Ray showed us the Atlas and Tiguan and with the great pricing and even better finance team.They took geeat care if us and we couldn’t blessing it was.Ray showed us the Atlas and Tiguan and with the great pricing and even better finance team.They took geeat care if us and we couldn’t be happier to buy at City VW of Chicago.Period l!!!! More
by Wesley/Tatianna
