
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Awesome VW experience! JP worked with us in all phases of the purchase process with a stress-free attitude and excellent professionalism. He is a strong asset and we are tot JP worked with us in all phases of the purchase process with a stress-free attitude and excellent professionalism. He is a strong asset and we are totally happy with our new Bettle! More
Salesman went out of his way Salesman went out of the way to comply with one of my demands, sure it may not be anyone's priorities but for me it was, and for that i appreciated Salesman went out of the way to comply with one of my demands, sure it may not be anyone's priorities but for me it was, and for that i appreciated More
Good service with effort to get the price we wanted We worked with Ray and he worked hard to get us the monthly payment we were hoping for. We went into the dealership planning to look around and discu We worked with Ray and he worked hard to get us the monthly payment we were hoping for. We went into the dealership planning to look around and discuss our options and ended up leaving with a 2019 Tiguan SEL. We had our 1 1/2 year old daughter with us as well and he made sure to accommodate her needs. We would recommend this dealership and Ray, especially if you need to bring your children to the dealership with you. More
Helpful We were in a difficult situation with our trade in, however, David and the managers helped to make the transaction go smoothly. We were also impresse We were in a difficult situation with our trade in, however, David and the managers helped to make the transaction go smoothly. We were also impressed with the selection of TDI VWs in stock. More
Service problems If you have the opportunity to avoid this dealership I would recommend it. Stay far away from this people, all they care about is a sale. I recently p If you have the opportunity to avoid this dealership I would recommend it. Stay far away from this people, all they care about is a sale. I recently purchased a vehicle from here and 2 days later the check engine light came on I called and they said they would look into it. It’s been almost 2 weeks and all they do is ignore my calls and I can’t even get in touch with any of their fine salesman. Terrible customer service More
Top notch service!! Stopped in to find an SEL Premium Atlas in a particular color scheme and options. While they didn’t have that exact vehicle in stock, they were quick Stopped in to find an SEL Premium Atlas in a particular color scheme and options. While they didn’t have that exact vehicle in stock, they were quick to locate and delivery one the same day! Both Ray and Sam were a absolute pleasure to deal with and they provided a smooth, easy going experience. Thanks again for an outstanding vehicle! More
No tricks, no extra cost, just honest people n easy purchase Usually, I don’t like to give review. But this time I do want to share my experience to help more people save time to find a good dealership and the b Usually, I don’t like to give review. But this time I do want to share my experience to help more people save time to find a good dealership and the best deal. I did a lot of research when I decided to buy a new car, I used all kind of discount sources, visited tons of stores for different brands. Unlike other dealers who tried hard to get you in the store without offering good price (using tax as an excuse to put your money in their own pocket) or aggressively trying to brainwash you, or push you. Dan and Laura put their efforts on getting us good deal. There was no tricks. Just honest offer without additional fees or costs. No need to work hard on price negotiation because they offer you the best price at first place. The offering was given directly through email to help me save my time comparing price. Buying from them will definitely save you a lot of time and money. Dan is a great man who tried his best to help you and get you what you want. Laura and Mark were very nice and patient, explaining all the technical features and financial terms you need to know. What else can beat the best offering at the beginning and great honest people? I will come back for my next car. More
Excellent! David is great! He is patient and answered all my questions. He is kind, not pushy, and accommodating. He is an asset to Volkswagen. Definitely recomm David is great! He is patient and answered all my questions. He is kind, not pushy, and accommodating. He is an asset to Volkswagen. Definitely recommend. More
Everything we hoped for! Thank you Ernie Quezada for helping my wife and I purchase our second car. You not only made the process super easy and transparent, but you made it h Thank you Ernie Quezada for helping my wife and I purchase our second car. You not only made the process super easy and transparent, but you made it highly enjoyable as well. We feel blessed to have had you helping us throughout this process and for looking out for our best interest. You are truly a special guy. Best wishes to you and I hope to see you again! More
Beautiful Car. great service I walked into the store already knowing I wanted a Tiguan. David from the sales staff was very attentive when I described to him the kind of stuff I'd I walked into the store already knowing I wanted a Tiguan. David from the sales staff was very attentive when I described to him the kind of stuff I'd be using a Tiguan for, after a good conversation he showed me the different Tiguan models and then he went out of his way to find me my Tiguan with the color and specs that I wanted it. I was really satisfied with the entire procedure More