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City Volkswagen of Chicago

Chicago, IL

5.0
3,780 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,781 reviews

July 06, 2019

Awesome VW experience! JP worked with us in all phases of the purchase process with a stress-free attitude and excellent professionalism. He is a strong asset and we are tot More

by Daryl
Recommend Dealer
Yes
Employees Worked With
John Paul "JP" Scala
Jul 11, 2019 -

City Volkswagen of Chicago responded

We are so delighted to hear about your great car-buying experience with JP! We hope you enjoy your new car!

July 05, 2019

Salesman went out of his way Salesman went out of the way to comply with one of my demands, sure it may not be anyone's priorities but for me it was, and for that i appreciated More

by Mr Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon
Jul 11, 2019 -

City Volkswagen of Chicago responded

Thank you for reviewing your experience with John! We appreciate your feedback. Enjoy the new car!

July 04, 2019

Good service with effort to get the price we wanted We worked with Ray and he worked hard to get us the monthly payment we were hoping for. We went into the dealership planning to look around and discu More

by lcmunich85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Jul 11, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and feedback. We're happy to hear Ray was able to work with you to get you exactly what you wanted! Enjoy your new car!

July 04, 2019

Helpful We were in a difficult situation with our trade in, however, David and the managers helped to make the transaction go smoothly. We were also impresse More

by Roneric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos, Richard Ruiz, Mark Benne, Dan Brasil
Jul 11, 2019 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us, Roneric. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future.

July 04, 2019

Service problems If you have the opportunity to avoid this dealership I would recommend it. Stay far away from this people, all they care about is a sale. I recently p More

by Chicity23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David, Dan Brasil
July 02, 2019

Top notch service!! Stopped in to find an SEL Premium Atlas in a particular color scheme and options. While they didn’t have that exact vehicle in stock, they were quick More

by dcee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lotta
Jul 11, 2019 -

City Volkswagen of Chicago responded

Thank you so much for the 5-star review! We are so pleased that Ray and Sam could provide you with great service and a great deal! We hope you enjoy your new vehicle, and we thank you for choosing us!

July 02, 2019

No tricks, no extra cost, just honest people n easy purchase Usually, I don’t like to give review. But this time I do want to share my experience to help more people save time to find a good dealership and the b More

by Oceana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Benne, Dan Brasil
Jul 11, 2019 -

City Volkswagen of Chicago responded

Thank you for taking the time to leave us this wonderful review! We're delighted to hear that our team took thorough care of you during your car-buying experience. We look forward to continuing serving you in the future!

July 02, 2019

Excellent! David is great! He is patient and answered all my questions. He is kind, not pushy, and accommodating. He is an asset to Volkswagen. Definitely recomm More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
Jul 11, 2019 -

City Volkswagen of Chicago responded

Thank you very much for the kind words! We are so happy you love your car and had a great experience. Thank you so much for your business!

July 01, 2019

Everything we hoped for! Thank you Ernie Quezada for helping my wife and I purchase our second car. You not only made the process super easy and transparent, but you made it h More

by himay1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clemente in the Finance Department, Ernie Quezada
Jul 11, 2019 -

City Volkswagen of Chicago responded

Thank you very much for the kind words! We are so happy you love your car and had a great experience. Thank you so much for your business!

June 28, 2019

Beautiful Car. great service I walked into the store already knowing I wanted a Tiguan. David from the sales staff was very attentive when I described to him the kind of stuff I'd More

by pcumming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
Jul 11, 2019 -

City Volkswagen of Chicago responded

This is so great to hear! Thank you for the kind words and review. We hope to see you in the future!

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