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City Volkswagen of Chicago

Chicago, IL

5.0
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,760 reviews

May 26, 2019

Overall Great Deal As I look back at my first car buying experience in many years, I walked away very satisfied that I got a great deal on a great vehicle! Nolan Finneg More

by swhitley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Finnegan , Richard Ruiz, Mark Benne
Jun 10, 2019 -

City Volkswagen of Chicago responded

This is so great to hear! Thank you for this 5-star review and for doing business with us. We look forward to the opportunity to serve your auto needs again in the future.

May 25, 2019

Great car buying experience came to get a car for college and looked at VW Jetta sports wagons. Nolan Finnegan was my sales rep and he was extremely helpful and made the car buyi More

by Camcave15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Finnegan
Jun 10, 2019 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! Congratulations on your new vehicle and have a great time in college!

May 22, 2019

Love my new car!!! If I could give Ray 10 stars I would! He made our car buying experience so easy and painless. I wish everyone was as courteous, friendly, and profes More

by Jenny Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lotta
Jun 10, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

May 21, 2019

Vw Family Anthony and Ray They really know how to take care of me and were I needed to be with my monthly payment. Thank you #1 More

by Noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lotta, Mark Benne
Jun 10, 2019 -

City Volkswagen of Chicago responded

Thank you for reviewing your experience with Anthony and Ray! Enjoy your new vehicle and we look forward to seeing you in the future.

May 19, 2019

Ray made the process easy Ray helped me chose a car in my budget and helped me sign up for car insurance. I did not feel any pressure to purchase and the process was simple and More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

City Volkswagen of Chicago responded

Thank you for the wonderful review, Liz! We're so glad Ray was able to provide excellent car-buying assistance to you!

May 16, 2019

Took care of me Treated me like family as soon as I walked into the door. Invited us in and asked us if we wanted water coffee tea. Already had the vehicles ready and More

by TDIguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lotta
Jun 24, 2019 -

City Volkswagen of Chicago responded

Thank you very much for the kind words! We are so happy you love your car and had a great experience with Ray and Sam! Thank you so much for your business!

May 15, 2019

Great car buying experience. This was by far my best car buying experience. I came in and inquired about trading in my car for a used one. Ray was very professional, friendly and More

by Ariana N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

City Volkswagen of Chicago responded

Thank you so much for your recommendation, and congratulations on your first new vehicle! We feel honored that you made the decision to work with us on this special purchase, and we are so excited for you to enjoy your new vehicle!

May 14, 2019

Excellent Buying Experience I really enjoyed working with Ernie and Sam In the purchase of my car. I live about 2.5 hours away so I needed to maximize my time and they had ever More

by Quadrw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Lotta, Ernie Quezada
May 14, 2019 -

City Volkswagen of Chicago responded

We appreciate your time and feedback! Thank you for the great review.

May 14, 2019

Great Car Buying Experience I was in the market for a car and came across a nice used option here. Mohammed was very helpful in completing the process, and I am very happy with t More

by bluepassat18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
May 14, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and great feedback! We hope you enjoy your new car!

May 13, 2019

Thanks From the moment we walked in we felt welcomed. All the employees were very accommodating. ERNIE QUEZADA went above and beyond. He was patient, helpful More

by Costel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Quezada
May 14, 2019 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us, Costel! Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future.

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