City Volkswagen of Chicago

Great service Very helpful the right car to the right price bilingual is a plus I drive my car with no problems 5 years bumper to bumper warranty Very helpful the right car to the right price bilingual is a plus I drive my car with no problems 5 years bumper to bumper warranty More

Fast friendly service Purchased a used Audi Q5 at Autobarn City VW yesterday. Sales staff is very friendly and helpful. Ray Cotto was our salesman. He gave us a fair price Purchased a used Audi Q5 at Autobarn City VW yesterday. Sales staff is very friendly and helpful. Ray Cotto was our salesman. He gave us a fair price on both our trade in and purchase. The showroom is very clean and has nice lounge areas. Stan made sure everything was taken care of !! More

Smooth dealer experience. I visited Autobarn City VW a week back to test drive a GTI to replace my 11 year old Mazdaspeed3. The dealership floor was clean with plenty of room t I visited Autobarn City VW a week back to test drive a GTI to replace my 11 year old Mazdaspeed3. The dealership floor was clean with plenty of room to move about. The specific trim level I was interested in was still in transit to the dealership, so I test drove a similar model. I primarily dealt with Ray Cotto and Sam Lotta, who were professional and gave me a good price on my trade-in. Although dealers would always rather sell you a car that day (they know that the vast majority of potential customers aren't coming back once they walk out the door), I wouldn't describe the sales pitch as being high pressure. Once I made my willingness to put a deposit down on the car that was in transit, they told me the date it was projected to arrive by, and gave me a call when it showed up a day early. After a brief test drive and inspection of the vehicle, they waited while I gave my credit union a call to make sure my loan was approved. Once that happened, I went to the finance office, where no shady dealer trickery occurred. I'm looking forward to running up the miles in my new GTI. More

Great experience with John My fiancé and I recently bought a 2019 Jetta with John, and we couldn’t be happier. John was knowledgeable, professional and honest - he went to bat f My fiancé and I recently bought a 2019 Jetta with John, and we couldn’t be happier. John was knowledgeable, professional and honest - he went to bat for us to help us find the right car and financing plan, then followed up on Monday to make sure everything was working out well. If you’re looking for a great car buying experience, I highly recommend meeting with John to learn more about the cars VW offers. More

Excellent service It was my first car and the whole experience was so easy. From getting the car I wanted to getting it financed. Will definitely go back. It was my first car and the whole experience was so easy. From getting the car I wanted to getting it financed. Will definitely go back. More

Fast and very good I loved the experience of buying a car with John he was straight to the point and he also helped me find the right car for me I loved the experience of buying a car with John he was straight to the point and he also helped me find the right car for me More

Great overall experience It was a great experience overall the staff were all very helpful and the cars were in good condition. The dealership was nice and they helped explain It was a great experience overall the staff were all very helpful and the cars were in good condition. The dealership was nice and they helped explain everything. More

We had a great buying experience with John Gordon. John Gordon worked with us via the phone since we were 3 hours away. He answered every question and displayed true professionalism. When we arrived John Gordon worked with us via the phone since we were 3 hours away. He answered every question and displayed true professionalism. When we arrived at the dealership to do the final pricing he did not disappoint and we drove back to Wisconsin in the New car. Harv Eckrote . More

Great Experience! Great experience! If you are looking to work with someone you feel like you can trust, go see Laura. She was very professional, listened to what we we Great experience! If you are looking to work with someone you feel like you can trust, go see Laura. She was very professional, listened to what we were looking for, and brought a fair deal. Very smooth process start to finish. I would recommend going to Autobarn City VW to everyone. More