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City Volkswagen of Chicago

Chicago, IL

5.0
3,796 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,796 reviews

June 12, 2019

Quick and Easy John helped us identify the vehicle we wanted for the price we wanted and did so with a great attitude and a good sense of humor. He made what could h More

by J Boggs
Recommend Dealer
Yes
Employees Worked With
Sam Lotta, John Gordon, Mark Benne
Jun 24, 2019 -

City Volkswagen of Chicago responded

Thanks for the kind review, J Boggs! Enjoy your new vehicle and we look forward to seeing you in the future.

June 12, 2019

They’re will work with you tell you are satisfied! John Gordon stayed with me tell close to get my deal done.. Made sure I got the car I wanted! Would recommend anyone who Is looking for a vehicle to s More

by ColdWulf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon
Jun 24, 2019 -

City Volkswagen of Chicago responded

Thanks for the wonderful review! We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

June 11, 2019

Honest, sincere, succinct & fair! JP Scala made me feel like family! He took into consideration my budget, fair trade-in value for my car & what car was best for my lifestyle as a fat More

by frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lotta, John Paul "JP" Scala, Mark Benne, Dan Brasil, Hector Delgado
Jun 24, 2019 -

City Volkswagen of Chicago responded

This is wonderful to hear, Frankie! We appreciate you taking the time to write this great review. We look forward to the opportunity to serve your auto needs again in the future!

June 03, 2019

JP WAS AWESOME! Bought my first car here a couple of days ago. Was very nervous based on previous dealership experiences and was pleasantly surprised. Everyone was ve More

by Klopez1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul "JP" Scala, Mark Benne
Jun 06, 2019 -

City Volkswagen of Chicago responded

We appreciate you taking the time to leave us this thoughtful review! We are so pleased to hear that you had such a fantastic car-buying experience with JP.

June 03, 2019

Excellent service This dealer is very friendly, all their employees are really nice and helpful. I would recommend this dealer to everyone. It is easy to do business w More

by Ncano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Quezada
Jun 06, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and great feedback. We're happy to hear about your excellent service experience with Ernie!

June 02, 2019

Great experience at city Volkswagen I came to city Volkswagen about 2 months ago looking for a used Passat, and was helped by David Campos. I test drove a couple cars, but didn’t end up More

by ryanreynebeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David campos, Dan Brasil
Jun 06, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and feedback, Ryan! Congratulations on your new vehicle, we hope you enjoy it!

June 01, 2019

Awesome Service Super easy and simple buying process! David and Dan gave me an amazing deal I couldn't refuse!! Will come back again for my next car More

by SWICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos, Mark Benne, Dan Brasil
Jun 06, 2019 -

City Volkswagen of Chicago responded

We appreciate you taking the time to write this great review. Efficient visits are what we aim for, so it is pleasing to hear that David and Dan took such great care of you! Enjoy your new vehicle and we look forward to seeing you in the future.

May 31, 2019

Great dealer and salesman! We just purchased a used Jetta wagon and we had a great experience with our salesman David Campos and everyone at the dealer. They were extremely help More

by Jennyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos, Mark Benne
Jun 06, 2019 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us, Jenn! Congratulations on your new vehicle. We look forward to the opportunity to serve your auto needs again in the future.

May 29, 2019

Malcolm Gamble - customer focused Malcolm was a pleasure to work with. Friendly, knowledgeable, and accommodating. His upbeat attitude, smile, and detailed understanding of the vehic More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Gamble
Jun 10, 2019 -

City Volkswagen of Chicago responded

Thank you for the great review! We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

May 29, 2019

Wonderful service, great people! Both Dan and Ray were extremely knowledgeable and helpful. Ray helped to make a deal on the car. He was kind and helped make accommodations for us to More

by Kgarlick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Jun 10, 2019 -

City Volkswagen of Chicago responded

Thank you for reviewing your experience with Dan and Ray! We are happy to hear how smoothly everything went and hope you enjoy your new car!

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