City Volkswagen of Chicago

Best Experience To Date! This was hands down the best Car Buying experience I have had to date. I kind of put Ernie through the ringer before I agreed to come into the dealer This was hands down the best Car Buying experience I have had to date. I kind of put Ernie through the ringer before I agreed to come into the dealership. I think the combination of a team that doesn't mess around trying to get the most money from you and perfect timing, I was able to walk into the dealership; meet Ernie in person; test drive the car; sign paperwork; and drive out in a new car in under 30 minutes - 26 to be exact. I will be back to replace the wife's car next year. Thanks Ernie & the City VW team! More

Used Jetta Traveled from out of state to get a great deal on a certified pre owned Jetta. Good communication before hand & quick easy purchase once I got there Traveled from out of state to get a great deal on a certified pre owned Jetta. Good communication before hand & quick easy purchase once I got there More

New Jetta Purchase I came here looking to purchase a new car and Ray, Dan and Richard were all extremely helpful. Very kind, they will do everything they can to work wit I came here looking to purchase a new car and Ray, Dan and Richard were all extremely helpful. Very kind, they will do everything they can to work with you and make sure you get the best deal possible no matter the situation. I’m very thankful for their services! More

Great service, No hassle, Straight to the Point Was seen by Ray Cotto who was beyond helpful, straight to the point, and honest all the way thru. Helped my client get in a brand new 2019 Volks and g Was seen by Ray Cotto who was beyond helpful, straight to the point, and honest all the way thru. Helped my client get in a brand new 2019 Volks and got insurance as well. I’ll be recommending Ray for anyone looking to buy a Volkswagen. More

Great Experience Ray was great! He really took the time to walk me through all the options and got me exactly what I was looking for. They were fair on pricing and w Ray was great! He really took the time to walk me through all the options and got me exactly what I was looking for. They were fair on pricing and worked with me to get a good deal. More

Great Experience My initial communication was via Autotrader.com to which John responded to. I was pleased that my emails were answered quickly and directly. From the My initial communication was via Autotrader.com to which John responded to. I was pleased that my emails were answered quickly and directly. From the start and post-sale, communication and follow up have been top notch. While at the dealership, I felt the entire staff had great team work. It made me want to be there. I would not hesitate to recommend to friends and family. More

Friendly Service We received excellent service form Alex Diaz. He was eager to help and extremely knowledgeable. He made the car repair experience a surprisingly real We received excellent service form Alex Diaz. He was eager to help and extremely knowledgeable. He made the car repair experience a surprisingly real pleasure. More

Great Experience Helpful staff and eager to help you get into a car. Wonderful experience.... Ray Cotto is the man to see at auto barn city VW. Helpful staff and eager to help you get into a car. Wonderful experience.... Ray Cotto is the man to see at auto barn city VW. More

Great negotiation and service I had a great experience with John. He effortlessly explained all of the feature on the car and gave me a great deal. 5 stars. I had a great experience with John. He effortlessly explained all of the feature on the car and gave me a great deal. 5 stars. More

Good experience purchasing car Great service purchasing a car. Answered all my questions. Nice dealership and they were super curtious with me changing my mind on color and trim. Great service purchasing a car. Answered all my questions. Nice dealership and they were super curtious with me changing my mind on color and trim. More