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City Volkswagen of Chicago
Chicago, IL
3,751 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,751 reviews
February 13, 2019
Oil change JUSTIN RUSSO gives top rate and courteous service. 10 plus rating!!! Answered some concerns not related to the oil change I originally came in fo JUSTIN RUSSO gives top rate and courteous service. 10 plus rating!!! Answered some concerns not related to the oil change I originally came in for. 👍🏻 More
by Why?
February 13, 2019
New Car Thanks to John I now have a new 2019 Tiguan! John was so reliable from the very beginning. Going into the dealership at first, I wasn’t sure what I ex Thanks to John I now have a new 2019 Tiguan! John was so reliable from the very beginning. Going into the dealership at first, I wasn’t sure what I exactly wanted or if I wanted to purchase a car in the first place. He showed me a handful of different cars and I slowly began to see what I wanted. We got to test drive a car as well. John was very patient with me and answered all my questions. Thanks for everything! Thank you for giving me the BEST deal ever!! I absolutely love my car. I get compliments everyday on it! More
by smodrzej
Employees Worked With
John Gordon, Mark Benne, Dan Brasil
February 12, 2019
Highly recommend! After being the sole owner of an 11 year old car, I decided to test drive a certified used VW at Autobarn City VW. John Gordon made this process easy After being the sole owner of an 11 year old car, I decided to test drive a certified used VW at Autobarn City VW. John Gordon made this process easy and did his absolute best to get me a fair price for my new car and my trade-in. The Autobarn team genuinely cared about my experience and gave top-notch service at every step of the process. John was honest, direct, and extremely helpful - I did not feel pressured at any point in the process. Overall, great service and happy to recommend Autobarn City VW, and John, to my friends. More
by ChiUptown2019
Employees Worked With
John Gordon, Mark Benne, Dan Brasil
February 12, 2019
Amazing expierence! John and his team were absolutely amazing. I came in looking to buy my now third car with Volkswagen and I have to say that this location was by far t John and his team were absolutely amazing. I came in looking to buy my now third car with Volkswagen and I have to say that this location was by far the best one. So polite, helpful & very patient. They were able to work with me and what i wanted and made the process smooth and easy. More
by Yaritza
Employees Worked With
John Gordon
February 10, 2019
Outstanding value and service, a dealership you can trust This is our second experience purchasing a vehicle from Autobarn. This dealership offers some of the most competitive prices along with excellent se This is our second experience purchasing a vehicle from Autobarn. This dealership offers some of the most competitive prices along with excellent service and goes the extra mile for their customers. It is family owned and operated, and you will feel welcomed like a member of the family upon your arrival. Will be returning for our next vehicle need. Highly recommend! More
by Katherine R.
Employees Worked With
Sam Lotta, John Paul "JP" Scala
February 04, 2019
Best dealership Awesome collection . Best dealership. Awesome team. After I explained what I was looking for , the team suggested me the best car for the best price I Awesome collection . Best dealership. Awesome team. After I explained what I was looking for , the team suggested me the best car for the best price I can think about with great discounts . More
by Anurag
Employees Worked With
Shawn Kohli , John Gordon
February 04, 2019
Great experience When buying a car at this dealership the sales associate JP was extremely helpful and went above and beyond to help me find the right car. It was a gr When buying a car at this dealership the sales associate JP was extremely helpful and went above and beyond to help me find the right car. It was a great experience and I was able to get a great deal on a car. I would definitely buy a car again from this associate. More
by brigminogue
Employees Worked With
John Paul "JP" Scala
February 02, 2019
Excellent buying experience Last year I helped my friend (first time buyer with no credit) to buy a car. He was loured by other dealerships to buy a car with payments that he can Last year I helped my friend (first time buyer with no credit) to buy a car. He was loured by other dealerships to buy a car with payments that he can not afford. Trying to convince him out of bad deals, I saw a car in Autobarn City VW which was better deal for him. We went there and met with Dagma who was very very professional, nice to deal with, well spoken and very good driver :). She was not pushy like other sales people, she works with you to understand your needs and what you can afford which is nice. We could not close the deal with her that night because banks where closed, but next day she stayed in touch with us ( on her day off) . We purchased vehicle with great price and great warranty. I can not say enough about Dagma and buying experience at this place. Day or two after purchase, she followed up with my friend to see if he like vehicle. I do not leave reviews online and for while I have been thinking this place and Dagma deserves 5 star. I hope she is still there, to make car buying experience seamless. Thank you More
by M
Employees Worked With
Dagmara Pietkiewicz
February 02, 2019
Best experience in a Dealer. Ernie and Richard made my buying process incredibly easy. You can chat with him about every aspect of the deal with no issue and they are going to fin Ernie and Richard made my buying process incredibly easy. You can chat with him about every aspect of the deal with no issue and they are going to find the car you need with the budget you have. I highly recommend buying from Ernie and Richard at City VW. More
by Drow88
Employees Worked With
Richard Ruiz, Ernie Quezada
January 31, 2019
Awesome Super nice guys very friendly and helped with everything I needed answered all of the questions that I had and explained well while being very nice Super nice guys very friendly and helped with everything I needed answered all of the questions that I had and explained well while being very nice More
by Furlong1
Employees Worked With
John Paul "JP" Scala
