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City Volkswagen of Chicago

Chicago, IL

5.0
3,793 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,793 reviews

March 04, 2019

Very good John was fast and efficient from the beginning. He understood our needs and problems and solved them. He respected our approach and understood that we More

by Emporion2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Richard Ruiz, Mark Benne, Dan Brasil
Mar 05, 2019 -

City Volkswagen of Chicago responded

We appreciate this excellent review and recommendation. We hope you enjoy your new Tiguan!

March 04, 2019

Excellent Customer Service The customer service at Autobarn City VW is excellent! John Gordon & Dan Brasil made the whole car buying experience very enjoyable. I initially ema More

by D312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Mark Benne, Dan Brasil
Mar 05, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and feedback! Congratulations on being a new car owner!

March 02, 2019

A top notch car buyimg experience Well, to sum it up, we were impressed enough with our experience to know we would look forward to purchasing a future vehicle from them again. We wer More

by Catcat9300!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

City Volkswagen of Chicago responded

This is so great to hear! We hope to see you again in the future. Enjoy your new vehicle!

March 01, 2019

Old Lady Happy First car on my own and was super nervous...John made the whole experience comfortable, easy and, dare I say, enjoyable!!! Thank you Mr. Scala for bei More

by Old Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul "JP" Scala, Mark Benne
Mar 05, 2019 -

City Volkswagen of Chicago responded

We feel honored that you made the decision to work with us on this special purchase, and we are so excited for you to enjoy your new vehicle! Thank you for the review and recommendation.

March 01, 2019

Easy Experience No problems. Ernie was great. No complaints, offered a great warranty. Would recommend to anyone buying a car to look at this dealership for their pur More

by JDChen
Recommend Dealer
Yes
Employees Worked With
Ernie Quezada
Mar 07, 2019 -

City Volkswagen of Chicago responded

Thanks for the kind words and recommendation, JD! We hope you enjoy your new vehicle and we look forward to seeing you in the future.

March 01, 2019

Smooth, low-pressure car buying experience Earnie did not pressure us and was a positive presence to be around (a number of other dealerships we visited had less enthusiastic, less warm sales p More

by marri
Recommend Dealer
Yes
Employees Worked With
Ernie Quezada, Mark Benne
Mar 07, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and feedback, Marri. We hope you enjoy your new vehicle!

February 28, 2019

Used Jetta Traveled from out of state to get a great deal on a certified pre owned Jetta. Good communication before hand & quick easy purchase once I got there More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Quezada
Mar 07, 2019 -

City Volkswagen of Chicago responded

Thank you for traveling out of state to purchase your car from us, Dave! We appreciate your time and feedback.

February 28, 2019

Best Experience To Date! This was hands down the best Car Buying experience I have had to date. I kind of put Ernie through the ringer before I agreed to come into the dealer More

by Jerhiggs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Quezada
Mar 19, 2019 -

City Volkswagen of Chicago responded

Thank you for your feedback. We are so glad we could work with you to get exactly what you wanted!

February 28, 2019

Great service and expernice Buying a used 2018 VW Tiguan has been one of the best experiences I have had at a dealership ever. I would highly recommend this dealership for anyone More

by Ashleylauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dagmara Pietkiewicz, John Paul "JP" Scala
Mar 20, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! We hope you're enjoying your Tiguan.

February 28, 2019

New tiguan! Worked with JP and Dan. Very professional and great service. They provided a seamless buying experience. I would definitely recommend this dealership More

by Carguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul "JP" Scala, Mark Benne, Dan Brasil
Mar 20, 2019 -

City Volkswagen of Chicago responded

Thanks for the recommendation and great feedback! We look forward to seeing you the next time your car needs service.

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