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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
3,278 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,278 reviews

May 18, 2024

Todo fue moy bien el proceso fue facil habla muy bien español muchas gracias David More

by Partidamartin449
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 18, 2024

Great experience thanks for the help keep up the good work. I recommend people purchase their car from here. More

by Marlow.brittanyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY MANTECA
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

City Volkswagen of Chicago responded

Hi Brittany: Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 17, 2024

Great car really really fast no hassles at all. I would come back to him for my next car without a doubt. More

by cwilli15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 17, 2024

Excellent service. Juan made it incredibly easy and I didn’t feel overly pressured in any way. Thanks so much! More

by joe.anello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY MANTECA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

City Volkswagen of Chicago responded

Thanks, Joe, for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 16, 2024

Friendly, thorough, seemed to take genuine interest in us as customers. Overall great experience and would buy from this dealership again. More

by Ktsufisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 16, 2024

An excellent experience since the first contact. Full transparency all the way, multiple options, and I was always catered to my needs. Fully recommend. Will come back for future business for sure! More

by Alberto Benitez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that Ray was able to assist you and that you had such a positive experience. Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 15, 2024

Laurita una Excelente vendedora ya es la tercera ves q nos vende un auto y recomendé a mi hermana con Laurita y mi hermana salió con un carro a su cómodidad y feliz . 🙂 More

by Mishell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 14, 2024

They were helpful and respectful, know what they were doing. Good manners and management were around More

by davidguzman465
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

City Volkswagen of Chicago responded

Thanks, David, for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 11, 2024

David was great to work with! Would definitely recommend to friends and family. Thanks for everything More

by buckydoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! David and all of us at City Volkswagen of Chicago are glad to have you as a customer. Anthony Manteca - amanteca@cityvwchicago.com

Helpful
May 11, 2024

We just had to turn in our lease and had an excellent experience with Ray and Clemente! They’re easy to work with and made the process super fast and simple. Everyone at City VW is great! We’ll definitel More

by mminnehan28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

City Volkswagen of Chicago responded

It's fantastic to hear that Ray and Clemente provided you with great customer service while assisting you with your lease! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

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