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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
December 27, 2023
Ray Ramon Cotto was a pleasure to work with to purchase a Taos. He made the process smooth and enjoyable. Appreciated the hospitality, collaborative nature, and excellent customer service. Thank you! Taos. He made the process smooth and enjoyable. Appreciated the hospitality, collaborative nature, and excellent customer service. Thank you! More
by Evelyn1219
Employees Worked With
December 26, 2023
Came to just look at a new cars and fell in love with the Service of Ray Cotto. We ended up buying a 2024 Tiquan beautiful car. Mr Cotto service was awesome and one of the best gentleman and car saleman i h Service of Ray Cotto. We ended up buying a 2024 Tiquan beautiful car. Mr Cotto service was awesome and one of the best gentleman and car saleman i have ever met. More
by CLSantiago
Employees Worked With
December 26, 2023
Luis is patient, and put up with all of our questions and concerns. He even entertained our rowdy daughter with showcasing all of our new car’s features. Big fan of Luis! concerns. He even entertained our rowdy daughter with showcasing all of our new car’s features. Big fan of Luis! More
by Lkmancini
Employees Worked With
Steve, Luis Gonzalez
December 20, 2023
Manny and Edgar took care of me when shopping for my new vehicle. They were both very thorough and helpful during the entire process. My experience at this dealership was better than any I’ve ever visited. vehicle. They were both very thorough and helpful during the entire process. My experience at this dealership was better than any I’ve ever visited. More
by Phal
December 19, 2023
We worked with Luis Gonzalez — super helpful, kind, and knowledgeable. He made the process easy and pleasant — we really enjoyed working with him and would recommend him to anyone. A++!!! knowledgeable. He made the process easy and pleasant — we really enjoyed working with him and would recommend him to anyone. A++!!! More
by Kirsten Ihns
Employees Worked With
Luis Gonzalez
December 18, 2023
Clemente and Ray were great in getting us just what we needed fast. They were very accommodating & customer service was on point. needed fast. They were very accommodating & customer service was on point. More
by Annmarie.oconnell
December 16, 2023
Manny was awesome. We had a wonderful experience and was very knowledgeable. I would highly recommend him to everyone. Thanks VW We had a wonderful experience and was very knowledgeable. I would highly recommend him to everyone. Thanks VW More
by Wendo9999
Employees Worked With
Manny Reyes
