Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,798 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,798 reviews
December 13, 2023
Charles is very professional about what he does and he knows how to give the best deals and advices about the car. He and Alex tried to give me the best deal and they gave me great advices and information knows how to give the best deals and advices about the car. He and Alex tried to give me the best deal and they gave me great advices and informations about the car and insurances. They even helped me get an insurance. I don’t have to deal with plate and other procedures. It’s all ready to drive. They were very hospitable and pleasing to give the best customer service. Thank you both! More
by serdarafacan
Employees Worked With
Charles Diaz, Alex Paszkowski
December 12, 2023
The Entire Staff was dedicated, courteous, and went above and beyond to make our deal work. Each team member seemed well trained and truly delivered the best auto dealer experience for my son and I. We defin and beyond to make our deal work. Each team member seemed well trained and truly delivered the best auto dealer experience for my son and I. We definitely plan to refer all of our friends and family there! More
by motorvation214
Employees Worked With
John Gordon, George Skoubis, Alex Paszkowski
December 12, 2023
Edgar was super friendly, down to earth, and helpful! Test drive was great and I’m very happy with my experience. Test drive was great and I’m very happy with my experience. More
by c.andreassen23
December 11, 2023
Manny was absolutely amazing. He was extremely patient with my husband and I. He’s definitely my go to salesman from this point on, VW it is! He was extremely patient with my husband and I. He’s definitely my go to salesman from this point on, VW it is! More
by kristylcornell
Employees Worked With
Manny Reyes
December 09, 2023
Ray Cotto , helped me with my first car purchase excellent service & very welcoming. Helped me find the perfect car. Very happy with the decision. excellent service & very welcoming. Helped me find the perfect car. Very happy with the decision. More
by Fanee hernandez
Employees Worked With
December 07, 2023
Starting with my dealer, Luis. He was fantastic, straight to the point but friendly and very respectful. Highly recommend. The dealership and staff were amazing, helpful and non He was fantastic, straight to the point but friendly and very respectful. Highly recommend. The dealership and staff were amazing, helpful and non combative. Truly understood customer point of view. More
by Alejandro Maldonado
Employees Worked With
Other Employees :
Alex Paszkowski - Finance Manager, Luis Gonzalez
December 07, 2023
Came in to City VW Chicago this morning looking to get a new lease. Ray did everything he could so we could get me in and out before my kid got out of school. Dan was able to close the gap in order to make new lease. Ray did everything he could so we could get me in and out before my kid got out of school. Dan was able to close the gap in order to make a deal. Great service and overall great experience. More
by Frank22088
