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City Volkswagen of Chicago
Chicago, IL
4,273 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 12, 2026
I had such an amazing experience purchasing my first SUV
at City VW Chicago! I couldn’t be happier with my new car, but what really made the experience special was working with Laura. From the very beginnin
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by Andy Garcia
September 11, 2026
Big shout out to the team and management at City
Volkswagen, especially Ian Martinez. Ian was patient, listened to our needs and took great care of us.
This dealership as a whole(sales, service an
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by Nicolettebridgeforth
Employees Worked With
Ian Martinez
September 08, 2026
Ian was a great help throughout the whole process and
went out of his way to make sure we were informed and happy every step of the. Definitely will be our guy moving fo
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by nickhollis54
Employees Worked With
Ian Martinez
Dealership Inventory (216 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Home Delivery
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
