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City Volkswagen of Chicago
Chicago, IL
4,267 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 29, 2026
⭐⭐⭐⭐⭐
The Best Car-Buying Experience — Ask for
Alejandro Rocha!
I had an excellent experience at City Volkswagen of Chicago, and I especially want to thank Alejandro Rocha for all his help. He
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by Miguel
August 29, 2026
This is our 2nd purchase from City VW and Laura helped us
out again. She is amazing and really pays attention to the details. We bought our first Atlas in 2022 and Laura remembered what was important to us.
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by jverdaguer
Employees Worked With
August 27, 2026
My third vehicle purchase from this dealership.
Knowledgeable sales staff, easy to work with, trustwothy.
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by dnwndlnd
Employees Worked With
Dealership Inventory (243 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Home Delivery
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
