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City Volkswagen of Evanston

Evanston, IL

Overview
Employees
Reviews
Vehicles
5.0
2,501 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,505 reviews

June 01, 2025

Brenden Cowley was great at matching me up with Volkswagen Atlas Cross Sport, the color and good mileage. Alex the finace guy found me a good interest rate to finace the car. Excellent team work I' More

by yolandayoung1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025

Could not be happier with my new car. Process here was painless and we were in and out within 2 hours More

by Audigurl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

May 31, 2025

If you are in the market for a new car, make sure to go see Mario! More

by Edita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta General Manager slotta@cityautogroup.com

May 31, 2025

Mario is truly an exception to this business. He treats you like a human being and turns this whole process into a nice and easy one! More

by biba
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

May 31, 2025

Great experience from sales to finance. Would highly recommend coming here and working with them More

by JRH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

City Volkswagen of Evanston responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

May 31, 2025

Brendan Cowhey was fantastic to work with during my VW ID.4 purchase. He was professional, engaging, and incredibly accommodating. He made the impossible happen and was so encouraging throughout the entir More

by Gabe M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2025

Wow. ..I wish i knew about them before....Seamless experience from start to Finish....Thanks IAN More

by rhino60025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2025

Good people to work with. Honest and upfront and not to mention I got a great deal More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2025

I received great customer service and thorough explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston More

by Juesaris
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

May 29, 2025

Great team to work with. Very understanding and help you out in any way possible! More

by Nilu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

City Volkswagen of Evanston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

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