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City Volkswagen of Evanston
Evanston, IL
2,499 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,499 reviews
June 21, 2025
I found a lightly used ID. 4 at this dealership and I could not be happier with the car so far 4 at this dealership and I could not be happier with the car so far More
by Tram
Employees Worked With
June 21, 2025
My car was barely working and I met with Mario, who helped me get into a beautiful Jetta helped me get into a beautiful Jetta More
by Ldixy
Employees Worked With
June 21, 2025
Have been buying cars with Mario for about 10 years and I will continue to come back as long as he is here! will continue to come back as long as he is here! More
by Yoli
Employees Worked With
June 20, 2025
Smooth transaction working with Mario in sales and Manny in finance. How every deal should go in finance. How every deal should go More
by Pat
June 19, 2025
Had an easy laid back car buying experience and it was everything that I could ask for everything that I could ask for More
by Bob
Employees Worked With
June 17, 2025
I have had 6 VWs over the past 30 years. I had a problem with a chronic issue and was a couple days out of warranty. The service manager Bill went to bat for me and was able to convince corp I had a problem with a chronic issue and was a couple days out of warranty. The service manager Bill went to bat for me and was able to convince corporate to honor the warranty since the problem started well in the warranty window. Then I bought a new Tiguan r-line with Narcis and it was a complete breeze. He didn't xx me with unreasonable offers - a quick and respectful back and forth and we came to a fair deal. Would recommend working with Bill and Narcis at this dealership for sure. More
by derekgaspar
June 15, 2025
If you're unhappy with your car—whether it's a 1972 Pinto or a 2024 Tiguan SE—City Volkswagen of Evanston is the place to make it right. When Anthony (owner), Brendan (sales), and Alex (finance) say they wan or a 2024 Tiguan SE—City Volkswagen of Evanston is the place to make it right. When Anthony (owner), Brendan (sales), and Alex (finance) say they want their customers to love the car they’re in, it’s not just dealership talk—they mean it. They worked tirelessly to get me out of my 2024 Tiguan SE and into a 2025 Tiguan SEL—in blue, no less (which is nearly impossible to find). That kind of persistence and customer focus is rare in this industry. I can't imagine ever buying a car anywhere else. Highly recommend. More
by ibbecca
June 14, 2025
After several months of looking for a new car, we ended up buying 2022 Taos from City VW of Evanston. The whole process was easy. We didn't feel pressured. Our dealer was Narcis, a knowledgeable and respe up buying 2022 Taos from City VW of Evanston. The whole process was easy. We didn't feel pressured. Our dealer was Narcis, a knowledgeable and respectful salesman. We especially liked the efficiency of the financial department because after buying the car we drove with new plates and ready to enjoy the car. All in all excellent experience and high recommendation for City VW of Evanston. More
by Taos88
June 14, 2025
I ended up purchasing a Cross Sport. The sales person Narcis did a great job. Everything went very smooth. The sales person Narcis did a great job. Everything went very smooth. More
by kalamper
June 13, 2025
excellent service. provide expert advice that helps in decision-making. Thank you Narcis,thank Volkswagen. provide expert advice that helps in decision-making. Thank you Narcis,thank Volkswagen. More
by Hukic Salih
