City Volkswagen of Evanston

Have dealt with Mario on several occasions and he has helped me out every single time. He is a man of his word and he is easy to work with helped me out every single time. He is a man of his word and he is easy to work with More

Mario helped us pick out a car and then Alex went over all our finance options and even secured us a better rate than what we had with our bank. Overall an Awesome experience all our finance options and even secured us a better rate than what we had with our bank. Overall an Awesome experience More

We've been working with this dealership for several years. Highly competent sales and service teams. Narcis has helped us with all of our car purchases. I can't recommend him more. He's incredibly years. Highly competent sales and service teams. Narcis has helped us with all of our car purchases. I can't recommend him more. He's incredibly knowledgable about the products and clearly and carefully explains every detail about the transaction. I appreciate that he takes time to explain all the features of the car. And he's always available if you've got a question on anything. If I'm in the market for a new car he's the first person I will call every time. More

This was my first car purchase and Mario made it very special by listening and getting me exactly what I wanted special by listening and getting me exactly what I wanted More

I had the pleasure of purchasing a 2024 BMW M2 from City Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from Sou Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from South Carolina to Illinois and was met with professionalism, hospitality, and true enthusiasm from the Evanston VW team. From the moment I arrived early Saturday morning, the staff made sure everything moved smoothly. Ian, the client advisor who sold me the car, was fantastic to work with—responsive, knowledgeable, and genuinely excited about helping me find the right fit. I’ve even stayed in touch to share updates and pictures of the car! The management team, including Marcus and Bill, were incredibly supportive and truly demonstrated what customer care is all about. While a minor issue arose shortly after purchase, they went out of their way to ensure it was resolved quickly and fairly, and that I was fully taken care of in the process. Manny in finance made the paperwork a breeze and was one of the kindest finance professionals I’ve encountered at any dealership. Marek and the technicians were quick to inspect the vehicle and coordinate service the same day, and Caesar ensured I had safe and smooth travels from the dealership. Buying a car—especially out of state—can be a stressful process, but this team made it easy, comfortable, and even fun. They treated me with honesty, urgency, and respect, and I couldn’t be more grateful for how they handled every step of the process. Highly recommend City Volkswagen of Evanston if you're looking for a team that truly stands behind their customers. More

If you are looking to get a new car go see Mario in sales and Alex in finance and Alex in finance More

A couple weeks back I worked with Mario on a brand new Atlas. He was not pushy at all and he got me a great deal Atlas. He was not pushy at all and he got me a great deal More

Truly an amazing experience here working with Mario. I truly hate the process of buying a car, but Mario made it so easy and made me feel so comfortable I truly hate the process of buying a car, but Mario made it so easy and made me feel so comfortable More

I met with Mario and Manny, and I was in and out within an hour and a half. an hour and a half. More

Professional,knowledgeable,informed,detail oriented,honest,quick to find what fits the family needs,friendly,loan financing options experienced,keeps up with traditional company guidelines,gre oriented,honest,quick to find what fits the family needs,friendly,loan financing options experienced,keeps up with traditional company guidelines,great team player.In general the entire team works together to make costumer come in and find exactly what they need and come out happy and satisfied.The best of the best! More