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City Volkswagen of Evanston
Evanston, IL
2,482 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,482 reviews
February 25, 2019
exelent Mario Grbavac make so easy for us. Very professionalHe know exactly what we wanted. Definitely will use them for my next purchase.That is my second ca Mario Grbavac make so easy for us. Very professionalHe know exactly what we wanted. Definitely will use them for my next purchase.That is my second car i was by from same gays. More
by Zdravko1
February 19, 2019
Bought and Leased Tiguan's Patrick McDonald did an amazing job with my lease and purchase this week. It was time consuming for him to juggle both transactions and he and the tea Patrick McDonald did an amazing job with my lease and purchase this week. It was time consuming for him to juggle both transactions and he and the team dealt with it thoroughly and professionally. Highly recommend Patrick More
by Sharon
Employees Worked With
Patrick McDonald
February 17, 2019
Great car buying experience We were very satisfied with the car buying experience. Initially worked with Iryna over the phone since we knew exactly what we wanted. My mom and t We were very satisfied with the car buying experience. Initially worked with Iryna over the phone since we knew exactly what we wanted. My mom and then went into the dealer to purchase the vehicle and had no issues. Iryna was super friendly and helpful and has also helped with a couple of different follow ups after the purchase was completed. Would not hesitate to go there again and specifically to work with Iryna. More
by CG101
February 15, 2019
Quick and professional Yoram was knowledgeable and extremely professional. He knew exactly what I wanted and was able to work the numbers to benefit me. The process was smoo Yoram was knowledgeable and extremely professional. He knew exactly what I wanted and was able to work the numbers to benefit me. The process was smooth and I would recommend Yoram to anyone who is wanting a reliable and amazing sales rep. More
by Bclark0108
Employees Worked With
Yoram Gorges
February 08, 2019
2019 Tiguan Lease I had such an amazing experience at The Autobarn VW of Evanston. Mario and Narcis are both great because they are friendly, knowledgeable and care abo I had such an amazing experience at The Autobarn VW of Evanston. Mario and Narcis are both great because they are friendly, knowledgeable and care about their customers. They made me feel comfortable when selling me my new leased car and I’m very excited about my new car. Before leaving, Mario showed me how to use all the apps and features that my car had and made sure all questions were answered. They have such a great team here, as long as these 2 are here I will continue to do business with The Autobarn VW of Evanston. More
by vansarceo
January 28, 2019
Mine was a very positive retail experience. Every member of the sales team starting with John Gorzelnik, was totally professional: polite; knowledgeable; cooperative. I recommend my salesperson Every member of the sales team starting with John Gorzelnik, was totally professional: polite; knowledgeable; cooperative. I recommend my salesperson and this dealership without reservation. More
by 254033
Employees Worked With
John Gorzelnik
January 27, 2019
New Atlas purchase Sales person Mario G. Have very good knowledge of products and very humble customer service with out any pushing or giving wrong information. Mario w Sales person Mario G. Have very good knowledge of products and very humble customer service with out any pushing or giving wrong information. Mario walked me through out whole process with his manager Narcis A. And made the best deal for me. Very happy with service and thankful for car choice. Dealership overall very clean and modern set up. More
by N V
January 20, 2019
Great service I got great deal and service from Autobarn Volkswagen. I wanted to thank Goran for his honest guidance. For 1st time car buyer like me this ideal and I got great deal and service from Autobarn Volkswagen. I wanted to thank Goran for his honest guidance. For 1st time car buyer like me this ideal and honest place to go with. More
by Suvankar
Employees Worked With
Goran Bijedic
January 12, 2019
Great Experience Purchased a CPO Golf Sportwagen and it was painless. Yoram Gorges was wonderful to deal with and was very helpful. At no point was I pressured, and it Purchased a CPO Golf Sportwagen and it was painless. Yoram Gorges was wonderful to deal with and was very helpful. At no point was I pressured, and it was all straightforward and quick. More
by nick_kohout
Employees Worked With
Yoram Gorges
January 09, 2019
Worse experience. Stay away to avoid aggravation. Took a brand new car for a service. When the appointment was made, they said it would take an hour,but then came back Stay away to avoid aggravation. Took a brand new car for a service. When the appointment was made, they said it would take an hour,but then came back stating that the parts were ordered wrong and the car needs to remain with them as it was disassembled. They will not answer your calls and if by any luck you get through, it will be a voicemail that will remain unanswered. It took a week of aggravation to get the car out of their hands. More
by RobinVW
Employees Worked With
Adam Findley, Brandon, Alex.
